Remote SAP VIM & OpenText AMS Consultant (L2/L3)

Pixie Services; Portugal; Remote; EUR 96,000 - 152,000; Full time

Job summary

Pixie Services is seeking an experienced SAP VIM / OpenText Consultant to provide Level 2 and Level 3 AMS support in a long-term engagement. The role focuses on configuring SAP VIM, managing OpenText integrations with SAP ECC/S4HANA, and handling ITIL-based incident and problem management in a remote freelance setting.

The ideal candidate will demonstrate hands-on expertise in SAP VIM workflows, OpenText notes and patches, and cross-team coordination with SAP, SOC, and infrastructure groups to

Qualifications

• Solid experience with SAP Vendor Invoice Management (VIM) including configuration and invoice-processing workflows.
• Hands-on experience supporting OpenText applications integrated with SAP ECC and SAP S/4HANA.
• Exposure to incident, problem and service-request management in an ITIL-based AMS environment.
• Familiarity with SAP and OpenText notes, patches and configuration changes.
• L2/L3 support for SAP VIM and OpenText across environments, with root-cause analysis.

Responsibilities

• Provide Level 2 and Level 3 AMS support for SAP VIM and OpenText.
• Manage incidents, problems and service requests per ITIL practices.
• Coordinate with vendor support, SOC, and SAP Basis/infrastructure teams.
• Maintain operational manuals and knowledge articles.
• Monitor OpenText landscape, alerts and escalations.

Skills

SAP VIM

OpenText

Incident & Problem Mgmt

Root-Cause Analysis

Vendor Coordination

Tools

SAP ECC

SAP S/4HANA

OpenText Patches

SAP Basis

Job description

Pixie Services is seeking an experienced SAP VIM / OpenText Consultant to provide Level 2 and Level 3 AMS support in a long-term engagement. The role focuses on configuring SAP VIM, managing OpenText integrations with SAP ECC/S4HANA, and handling ITIL-based incident and problem management in a remote freelance setting.

The ideal candidate will demonstrate hands-on expertise in SAP VIM workflows, OpenText notes and patches, and cross-team coordination with SAP, SOC, and infrastructure groups to