Remote Multilingual Customer Advisor

Cross Border Talents; Lisboa; Teletrabalho; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Full training provided over 15 working days

Dynamic and collaborative environment

Resumo da oferta

Cross Border Talents in Lisboa is hiring a customer support specialist fluent in Ukrainian and English. The role involves providing top-notch support to SMB clients through multiple channels including chat, email, and phone.

Candidates should have excellent communication skills and a proactive approach to client needs. The position offers full training and a collaborative work environment.

Qualificações

• Fluent in Ukrainian and strong command of English (B2).
• Strong communication and problem-solving skills.
• Able to handle chat, email, and phone channels.

Responsabilidades

• Provide high-quality support to SMB clients via chat, email, and phone.
• Make outbound calls for email inquiries.
• Guide clients through product and tool usage.

Conhecimentos

Fluent Ukrainian speaker

Strong command of English (B2)

Excellent communication skills

Problem-solving skills

Customer service focus

Descrição da oferta de emprego

Cross Border Talents in Lisboa is hiring a customer support specialist fluent in Ukrainian and English. The role involves providing top-notch support to SMB clients through multiple channels including chat, email, and phone.

Candidates should have excellent communication skills and a proactive approach to client needs. The position offers full training and a collaborative work environment.