Remote French Customer services - Remote from Portugal

Cross Border Talents; Porto; Teletrabalho; EUR 10 000 - 20 000; Tempo integral

Resumo da oferta

A global customer service company is looking for a French-speaking Customer Service Representative to provide high-quality support remotely. You'll interact with customers, resolve inquiries, and collaborate with various teams. Ideal candidates should be fluent in French and possess strong communication skills. This position offers a competitive salary, health insurance, and opportunities for growth in a supportive remote culture.

Serviços

Competitive Salary Package

Health Insurance

Meal Allowance

Relocation Package

Training & Career Growth

Dynamic Remote Culture

Qualificações

• Strong communication and problem-solving abilities are essential.
• Customer-oriented mindset with attention to detail.
• Previous experience in customer service is a plus.

Responsabilidades

• Engage with French-speaking customers via phone, email, and chat.
• Resolve customer inquiries with professionalism and empathy.
• Collaborate with other departments to enhance the customer experience.

Conhecimentos

Native or C2 level of French

B1/B2 level of English

Excellent communication

Problem-solving abilities

Customer-oriented mindset

Descrição da oferta de emprego

Position: French-speaking Customer Service Representative
Location: Remote from Portugal
Start Date: Flexible
Work Model: Fully Remote

About the Role

Are you ready to deliver outstanding customer experiences from the comfort of your home?
Join a global leader known for its innovative projects, employee-focused culture, and diverse work environment. As a French-speaking Customer Service Representative, you’ll support one of the world’s most respected international brands, helping customers and ensuring they receive top-quality service every step of the way.

What Youll Do

• Engage with French-speaking customers via phone, email, and chat.
• Resolve customer inquiries with professionalism and empathy.
• Provide accurate information, guidance, and troubleshooting assistance.
• Collaborate with other departments to enhance the customer experience.
• Maintain high-quality standards and meet performance goals.

What Were Looking For

• Language Skills: Native or C2 level of French + B1/B2 level of English.
• Excellent communication and problem-solving abilities.
• A customer-oriented mindset and strong attention to detail.
• Comfort with remote collaboration and digital tools.
• Previous experience in customer service or hospitality is a plus but not required!

Whats in It for You

Competitive Salary Package aligned with market standards.
Health Insurance private coverage for your peace of mind.
️ Meal Allowance enjoy daily meal support.
️ Relocation Package for candidates moving from abroad (including flight + accommodation support).
Training & Career Growth structured onboarding, learning paths, and promotion opportunities.
Dynamic & Supportive Remote Culture inclusive teams, virtual events, and a strong sense of community.