Remote French Customer services - Remote from Portugal

Cross Border Talents; Covilhã; Teletrabalho; EUR 24 000 - 30 000; Tempo integral

Resumo da oferta

A leading customer service provider is seeking a French-speaking Customer Service Representative to join their fully remote team. You will support an international brand, assisting customers through various channels. Ideal candidates will have fluent French and strong communication skills. A competitive salary and health insurance are offered, alongside ongoing training and a dynamic remote work culture.

Serviços

Competitive Salary Package

Health Insurance

Meal Allowance

Relocation Package

Training & Career Growth

Dynamic Remote Culture

Qualificações

• Fluent in French and B1/B2 level in English.
• Strong communication skills and customer-oriented mindset.
• Attention to detail and comfort with remote collaboration.

Responsabilidades

• Engage with customers via phone, email, and chat.
• Resolve customer inquiries professionally.
• Provide accurate information and troubleshooting assistance.
• Collaborate with departments to enhance customer experience.

Conhecimentos

Fluent French (C2)

Intermediate English (B1/B2)

Excellent communication

Problem-solving abilities

Descrição da oferta de emprego

Position: French-speaking Customer Service Representative
Location: Remote from Portugal
Start Date: Flexible
Work Model: Fully Remote

About the Role

Are you ready to deliver outstanding customer experiences from the comfort of your home?
Join a global leader known for its innovative projects, employee-focused culture, and diverse work environment. As a French-speaking Customer Service Representative, you’ll support one of the world’s most respected international brands, helping customers and ensuring they receive top-quality service every step of the way.

What Youll Do

• Engage with French-speaking customers via phone, email, and chat.
• Resolve customer inquiries with professionalism and empathy.
• Provide accurate information, guidance, and troubleshooting assistance.
• Collaborate with other departments to enhance the customer experience.
• Maintain high-quality standards and meet performance goals.

What Were Looking For

• Language Skills: Native or C2 level of French + B1/B2 level of English.
• Excellent communication and problem-solving abilities.
• A customer-oriented mindset and strong attention to detail.
• Comfort with remote collaboration and digital tools.
• Previous experience in customer service or hospitality is a plus but not required!

Whats in It for You

Competitive Salary Package aligned with market standards.
Health Insurance private coverage for your peace of mind.
️ Meal Allowance enjoy daily meal support.
️ Relocation Package for candidates moving from abroad (including flight + accommodation support).
Training & Career Growth structured onboarding, learning paths, and promotion opportunities.
Dynamic & Supportive Remote Culture inclusive teams, virtual events, and a strong sense of community.