Remote French Customer services - Remote from Portugal

Cross Border Talents; Braga; Teletrabalho; EUR 10 000 - 20 000; Tempo integral

Resumo da oferta

A leading customer service company is seeking a French-speaking Customer Service Representative to support a global brand. This fully remote role involves engaging with customers via phone, email, and chat, resolving inquiries, and ensuring high-quality service. Ideal candidates will possess native-level French and B1/B2 English skills, along with a customer-oriented mindset. Join a dynamic team and enjoy a competitive salary package, health insurance, meal allowance, and opportunities for career growth.

Serviços

Competitive Salary Package

Health Insurance

Meal Allowance

Relocation Package

Training & Career Growth

Qualificações

• Native or C2 level of French.
• Excellent communication and problem-solving abilities.
• A customer-oriented mindset.
• Comfort with remote collaboration.

Responsabilidades

• Engage with French-speaking customers via phone, email, and chat.
• Resolve customer inquiries with professionalism and empathy.
• Provide accurate information, guidance, and troubleshooting assistance.
• Collaborate with other departments.
• Maintain high-quality standards.

Conhecimentos

French (C2 level)

English (B1/B2 level)

Communication skills

Problem-solving abilities

Customer-oriented mindset

Descrição da oferta de emprego

Position: French-speaking Customer Service Representative
Location: Remote from Portugal
Start Date: Flexible
Work Model: Fully Remote

About the Role

Are you ready to deliver outstanding customer experiences from the comfort of your home?
Join a global leader known for its innovative projects, employee-focused culture, and diverse work environment. As a French-speaking Customer Service Representative, you’ll support one of the world’s most respected international brands, helping customers and ensuring they receive top-quality service every step of the way.

What Youll Do

• Engage with French-speaking customers via phone, email, and chat.
• Resolve customer inquiries with professionalism and empathy.
• Provide accurate information, guidance, and troubleshooting assistance.
• Collaborate with other departments to enhance the customer experience.
• Maintain high-quality standards and meet performance goals.

What Were Looking For

• Language Skills: Native or C2 level of French + B1/B2 level of English.
• Excellent communication and problem-solving abilities.
• A customer-oriented mindset and strong attention to detail.
• Comfort with remote collaboration and digital tools.
• Previous experience in customer service or hospitality is a plus but not required!

Whats in It for You

Competitive Salary Package aligned with market standards.
Health Insurance private coverage for your peace of mind.
️ Meal Allowance enjoy daily meal support.
️ Relocation Package for candidates moving from abroad (including flight + accommodation support).
Training & Career Growth structured onboarding, learning paths, and promotion opportunities.
Dynamic & Supportive Remote Culture inclusive teams, virtual events, and a strong sense of community.