Remote EU Solutions Engineer for AI-Driven E-commerce

DigitalGenius; Portugal; Sur place; EUR 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Competitive salary

25 days vacation

Birthday off

Fitness stipend

Mental health support

Claude/Cursor subscription

Learning budget

Résumé du poste

DigitalGenius is seeking a Solutions Engineer to own client automation end-to-end, collaborating with client operations and engineering teams to design, build, and deploy automation flows within the DigitalGenius platform.

You will integrate with client ecosystems (Shopify, Zendesk, Gorgias, OMS), write Python actions, tune LLM prompts, and manage multiple client projects, delivering results that stakeholders can act on and contributing to product direction.

Qualifications

• 2+ years in a technical role working directly with external clients
• Ability to run scoping sessions and explain technical decisions to non-technical audiences
• Strong understanding of APIs, webhooks, and authentication mechanisms
• Proficiency in Python for building or modifying automation scripts
• Hands-on experience with low-code or config-heavy automation platforms

Responsabilités

• Run scoping sessions with client operations and engineering teams
• Present designs and steer clients toward viable approaches
• Design and build automation flows in the DigitalGenius platform
• Integrate the platform with client ecosystems via APIs and webhooks
• Build custom Python actions for specific use cases
• Prompt, tune and evaluate LLM components for agent actions
• Troubleshoot across systems and AI in production
• Report results clearly to non-technical stakeholders and grow accounts

Connaissances

APIs & webhooks

Python

Low-code automation

Client-facing communication

Project management

Outils

Shopify

Zendesk

Gorgias

OMS integrations

Description du poste

DigitalGenius is seeking a Solutions Engineer to own client automation end-to-end, collaborating with client operations and engineering teams to design, build, and deploy automation flows within the DigitalGenius platform.

You will integrate with client ecosystems (Shopify, Zendesk, Gorgias, OMS), write Python actions, tune LLM prompts, and manage multiple client projects, delivering results that stakeholders can act on and contributing to product direction.