Remote Clinical Success Manager - EMEA (Rad Oncology)

Radformation; Portugal; On-site; EUR 54,000 - 78,000; Full time

Benefits offered by this job

Fully remote work environment

Self-managed PTO

10 paid holidays

Monthly internet stipend

Company-issued laptop

Home office setup stipend

Yearly retreats

Conference attendance

Professional memberships reimbursement

Job summary

Radformation is seeking a Clinical Success Manager to join our fully remote team and lead treatment planning initiatives across the EMEA region. You will demo, install, and train clinics on our automation tools, work with clinics to diagnose issues, and collaborate with the sales team to expand adoption.

You will mentor clinics, gather feedback, and translate it into product improvements while maintaining a strong emphasis on clinical safety and efficiency.

Qualifications

• Minimum 2 years experience of clinical treatment planning.
• Strong critical thinking skills.
• Exceptional presentation skills.
• Fluent in English, both written and spoken.
• Fluent in Italian and/or German, both written and spoken.

Responsibilities

• Demo, install, and train clinics on Radformation’s suite of automation tools.
• Work with clinics to understand their issues and provide a solution independently and/or with the help of the programming team.
• Work with the EMEA sales team to demonstrate software to prospective customers and provide training to newly installed clinics.
• Proactively check in with current customers to hear feedback and share new features.
• Host webinars to answer clinics’ questions and highlight features.
• Develop training materials to distribute to clinics.
• Collaborate with clinics on research projects and recruit reference sites with the EMEA sales team.
• Attend congresses and on-site meetings to demonstrate the software and meet with clinicians.
• Up to 15% travel.

Skills

Clinical treatment planning

Strong critical thinking

Exceptional presentation skills

Fluent English

Fluent Italian

Fluent German

Job description

Radformation is seeking a Clinical Success Manager to join our fully remote team and lead treatment planning initiatives across the EMEA region. You will demo, install, and train clinics on our automation tools, work with clinics to diagnose issues, and collaborate with the sales team to expand adoption.

You will mentor clinics, gather feedback, and translate it into product improvements while maintaining a strong emphasis on clinical safety and efficiency.