Remote Car Repair Support – French Market

Robert Bosch Group; Lisboa; Teletrabalho; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A leading global technology company is seeking a French Market Remote Car Repair Assistance expert to respond to customer support requests, analyse technical issues, and maintain communication with colleagues. Ideal candidates should have relevant vocational education and experience in automotive services. The position offers flexible hours and career opportunities within a vibrant international team.

Serviços

Flexible hours

Career opportunities

Medical services

Employee discounts

Sports and health related activities

Canteen

Good access to public transport

Space for creativity

Qualificações

• Minimum 1-3 years of experience working in workshops with cars and/or LGV/HGV.
• Professional experience in a customer facing position would be an advantage.

Responsabilidades

• Respond to all calls, emails, and common requests for technical 1st level support.
• Analyse technical problems and provide technical assistance to customers.
• Track all incidents in our internal incident management system.
• Maintain communication with other Bosch sites and departments.

Conhecimentos

French communication skills level C1

English communication skills level B2

Customer orientation

Methodical troubleshooting skills

Soft skills: professional communication

Team player

Formação académica

Completed vocational education as a master mechanic or equivalent

Ferramentas

Basic knowledge of IT systems

Descrição da oferta de emprego

A leading global technology company is seeking a French Market Remote Car Repair Assistance expert to respond to customer support requests, analyse technical issues, and maintain communication with colleagues. Ideal candidates should have relevant vocational education and experience in automotive services. The position offers flexible hours and career opportunities within a vibrant international team.