Remote Associate Lead - Team Optimization & Quality

Veeva Systems, Inc.; Portugal; Remote; EUR 25,000 - 38,000; Full time

Benefits offered by this job

Life insurance

Charity bonus

Fitness reimbursement

Diverse international workspace

Job summary

Veeva Systems is seeking an Associate Lead to manage a remote team of 30-50 freelancers performing rule-based web research to identify investigators and sites for OpenData, while upholding compliance and quality.

You will drive process and technology improvements, own KPIs, and escalate risks early. This role suits a results-oriented, analytical manager who thrives in an international, work-from-home environment.

Qualifications

• 1+ years of working experience.
• Proven knowledge of business process design, management, and optimization.
• Skilled with spreadsheets.
• Comfortable working remotely in an international environment.

Responsibilities

• Lead a remote team of 30-50 freelancers.
• Implement quality and efficiency projects.
• Own your team’s KPIs and its performance.
• Escalate all risks and incidents early and unambiguously.

Skills

Spreadsheets

Process optimization

People management

Remote work

Job description

Veeva Systems is seeking an Associate Lead to manage a remote team of 30-50 freelancers performing rule-based web research to identify investigators and sites for OpenData, while upholding compliance and quality.

You will drive process and technology improvements, own KPIs, and escalate risks early. This role suits a results-oriented, analytical manager who thrives in an international, work-from-home environment.