Regional Operations & Expansion Analyst

Indie Campers

Lisboa

Presencial

EUR 32 000 - 42 000

Tempo integral

há 35 horas

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Vantagens oferecidas por esta oferta de emprego

Free road trips

International team

Career development

Resumo da oferta

Indie Campers in Lisbon, Portugal is seeking a Regional Operations Analyst to drive daily operations, optimise fleet availability, and boost customer satisfaction across your region.

You will own end-to-end processes, develop partnerships with real estate and service suppliers, and use data and KPIs to identify cost savings and efficiency gains while working with regional and local teams to hit targets.

Qualificações

1–3 years of experience in operations, supply chain, procurement, logistics, or facilities management.
Experience with process improvement methodologies (Lean, Six Sigma) is preferred.
Strong analytical skills with data and KPIs to inform decisions.

Responsabilidades

Own end-to-end regional operations processes to improve availability and efficiency.
Identify and implement process improvements to reduce costs per booking.
Monitor regional KPIs and report performance to leadership.
Coordinate with real estate, laundry, gas, cleaning suppliers and partners.
Support regional and local teams to meet targets and standards.

Conhecimentos

Operations experience

Process improvement

Data-driven

Cost reduction

Communication

Team player

English fluent

Formação académica

Engineering degree

Descrição da oferta de emprego

About Us

Indie Campers, the go-to campervan marketplace, is on a mission to make road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale. Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

The Role

As a Regional Operations Analyst, you will be focused on executing daily operations in order to drive operational results on fleet availability, customer satisfaction, and operational efficiency across your region. You will have ownership of end-to-end processes that support the achievement of those objectives, ranging from real estate expansion projects and day-to-day property management to ensuring health and safety standards are met and developing a strong network of local partners and suppliers. Reporting directly to the Regional Operations Lead, you will play an essential role in the execution of our operations. This is a highly KPI-driven role: you will be measured on the performance of the processes you own, and expected to continuously identify opportunities to optimise them and reduce operational costs.

What Will You Work On?

Become an expert in local operational procedures and contribute to their evolution and adaptation within your region
Identify, design, and implement process improvement initiatives that increase efficiency and reduce operational cost per booking
Monitor and report on regional operational KPIs, using data to identify root causes of underperformance and to prioritise corrective actions
Support regional and local leadership teams in achieving operational targets and business objectives
Act as the regional point of contact for local partners and suppliers, ensuring service quality and operational standards are consistently met
Manage relationships with real estate providers, laundry services, gas suppliers, cleaning companies, and other operational partners
Execute regional stock replenishment procedures to guarantee smooth day-to-day operations, optimising stock levels and avoiding excess cost
Contribute to the development and implementation of real estate standards, ensuring operational excellence and compliance with health and safety requirements
Procure, negotiate, and manage suppliers, with a clear focus on cost reduction and service level improvement
Support the expansion of the regional network through real estate sourcing, procurement, and supplier development initiatives
Standardise and document processes across depots to ensure consistency and scalability

Who Are We Looking For?

Background in Engineering (Industrial, Mechanical, or similar), Supply Chain Management, or Logistics
1–3 years of relevant experience in operations, supply chain, procurement, logistics, continuous improvement, or facilities management
Demonstrated experience in process improvement and optimisation, ideally with exposure to Lean, Six Sigma, or similar methodologies
Strong analytical mindset, comfortable working with data and KPIs to support decision-making and measure impact
Track record of contributing to cost reduction or efficiency gains
Proactive and action-oriented mindset, with the ability to take initiative and solve operational challenges effectively
Attention to detail and the ability to follow and improve structured procedures with precision and consistency
Collaborative team player, willing to work closely with regional and local teams to achieve common objectives
Adaptable and resilient, with the ability to respond effectively to changing circumstances and unforeseen challenges
Strong communication skills, capable of building relationships with both internal stakeholders and external partners
Fluency in English is mandatory; German, Italian, and/or French skills are a plus