Project Management Officer

Volkswagen Financial Services – Portugal; Porto; Presencial; EUR 30 000 - 45 000; Tempo integral

Resumo da oferta

An international finance company in Porto is seeking a PMO to maintain documentation and support IT service operations. The ideal candidate will have strong organizational skills and a collaborative mindset. Responsibilities include coordinating documentation efforts and ensuring quality standards. We offer a long-term contract with a competitive benefits package, including private health insurance, meal allowance, and continuous training.

Serviços

Private health insurance

Life insurance

Meal allowance

Bonuses based on performance

Schooling allowance

Pension scheme

Annual company events

Training and development opportunities

Qualificações

• Strong organizational and analytical skills, with the ability to manage tasks independently.
• Knowledge of IT service processes and documentation practices is advantageous.
• Previous experience in documentation or operational support roles valued but not required.

Responsabilidades

• Maintain and update internal documentation for consistency.
• Coordinate content development with various teams.
• Conduct regular quality checks for documentation standards.

Conhecimentos

Organizational skills

Analytical skills

Communication skills (English)

Collaborative mindset

Formação académica

Background in business, technology, or a related field

Ferramentas

Jira

Microsoft tools

Confluence

Descrição da oferta de emprego

Who is Volkswagen Financial Services?

It's been more than 70 years since Volkswagen Financial Services AG financed the first Volkswagen vehicles in Germany in 1949. A lot has changed since then, but our core goal hasn't; ensuring we meet the mobility needs of the people.

Volkswagen Financial Services today operates in 48 markets through its various subsidiaries, shareholdings, and joint ventures. Volkswagen Financial Services is the largest provider of automotive financial services worldwide.

At VWFS Porto, we are proud to foster a gender-equal workplace, where diversity is celebrated, and every individual is provided with equal opportunities to thrive and succeed.

What do we do?

VWFS Porto is a VWFS AG IT hub, and the first outside Germany. Here we will establish a long‑term Business & IT company. Our primary goal is to service all European markets in implementing and maintaining contract management systems and another IT projects in other areas. Our focus is on: Core systems, satellite systems (such as document management systems, collection systems) but also extends to integrations, data, and large project organizations. For this we seek a hands‑on PMO.

In this role you will be responsible for:

• Maintain and update internal documentation to ensure procedures remain accurate, consistent, and easy to follow.
• Coordinate the development of content in partnership with various teams across the organization.
• Support the preparation and documentation of operational testing activities, particularly within IT service environments.
• Conduct regular quality checks to uphold documentation standards and compliance.
• Assist in the structured transition of responsibilities between teams, ensuring a seamless and well‑documented handover.
• Facilitate coordination across multiple time zones, contributing to effective communication and alignment.
• Develop clear, engaging materials for both internal and external audiences.
• Contribute to transparency and quality by supporting the tracking of progress and relevant performance indicators.

We believe that the right profile for this job should have / be:

• A background in business, technology, or a related field.
• Previous experience in documentation, coordination, or operational support roles is valued but not required.
• Strong organizational and analytical skills, with the ability to manage tasks independently and efficiently.
• Knowledge in tools such as Jira, Microsoft and Confluence.
• Excellent written and verbal communication skills in English; additional language skills, particularly German, are a plus.
• A collaborative mindset and the ability to work effectively with diverse teams across different regions.
• Familiarity with IT service processes and documentation practices is advantageous.
• A proactive attitude and a willingness to learn and adapt in a dynamic environment.

What we Offer:

• Long‑term contract.
• Competitive package including private health insurance, life insurance and meal allowance (pay by meal card).
• Bonuses and benefits depending on performance.
• Schooling allowance and pension scheme.
• Incredible and unique annual company events.
• Opportunity to work on an international project and be part of multicultural and multidisciplinary team.
• Solid performance evaluation and career management methodologies.
• Continuous training – technical and behavioral development.