Product Analyst, Loyalty

Phiture; Lisboa; Presencial; EUR 40 000 - 60 000; Tempo integral

Resumo da oferta

A dynamic tech company is seeking a Product Analyst to analyze user behavior and drive customer engagement. Responsibilities include developing metrics, creating dashboards, and collaborating with various teams. Ideal candidates have 3+ years of experience in data analysis, proficiency in SQL, and expertise in data visualization tools like Tableau. The position offers flexible working hours and a remote work option.

Serviços

Flexible working hours

Employee stock options program

Remote work from anywhere

Qualificações

• Minimum of 3 years of work experience as a data/product analyst.
• Proven expertise in designing and running A/B tests.
• Strong quantitative skills and structured problem-solving.

Responsabilidades

• Build and refine loyalty metrics to identify growth opportunities.
• Develop dashboards and analytical frameworks.
• Partner closely with product, marketing, and engineering teams.

Conhecimentos

SQL

Data visualization (Tableau)

Python

Statistical analysis

User segmentation

Descrição da oferta de emprego

Overview

Department: B2C Financial Services, Analytics

Employment Type: Full Time

Location: Remote

Reporting To: Jacek Korpikiewicz

About The Role

We’re seeking a Product Analyst to join Tabby’s Loyalty team, driving how we engage, retain, and grow our customer base. You’ll analyze user behavior, define key loyalty metrics, and make insights accessible across the organization. Your work will include designing data structures, ensuring data quality, and creating dashboards and visualizations that empower teams to act fast.

What you’ll be doing

• Build and refine loyalty metrics to identify growth opportunities and inform decision-making.
• Develop dashboards, data structures, data quality checks, and other solutions to make loyalty insights widely accessible.
• Translate business requirements and questions into clear analytical frameworks, generating hypotheses and actionable insights.
• Partner closely with product, marketing, and engineering teams to collaborate on strategic direction and ad hoc requests.
• Design, execute, and analyze A/B and multivariate experiments to optimize loyalty features, offers, and user journeys.
• Create clear and engaging data visualizations and reports that make complex insights easy to understand.

What you’ll need

• Minimum of 3 years of work experience as a data/product analyst, ideally in consumer-facing digital products.
• Proven expertise in designing and running A/B tests, including sample size estimation, statistical methods, and interpreting results.
• Proficiency in SQL and relational databases.
• Proficiency in data visualization tools, particularly Tableau.
• Experience in planning data structures for new products and features.
• Strong knowledge of Python (Pandas, Numpy, Statsmodels, Matplotlib, Scipy, etc.)
• Strong quantitative skills and a structured approach to problem-solving. Ability to analyze issues, identify root causes, and recommend solutions.
• Experience in loyalty programs, CRM analytics, or customer retention strategies would be an advantage.
• Background in behavioral analytics and/or user segmentation is a plus.
• Excellent verbal and written communication skills, with the ability to interact with business and product teams.

Job Benefits

Relocation and Employment
We offer remote work from anywhere in the world (our schedule is based on Dubai time though) and are happy to work out an individual relocation plan for you.

Our employees have the opportunity to choose a country for registration: at the moment those are Armenia, Georgia, Serbia, Portugal, Spain, UAE.

What You Can Expect

• We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
• A working environment that gives you autonomy and responsibility from day one.
• You should be comfortable with the idea that the quality of your work will influence the shape of your career.
• Participation in the company’s employee stock options program.

We are passionate about creating an inclusive, high-performing workplace that gives people from all backgrounds the support they need to thrive, grow, and meet their goals (whatever they may be).

If this sounds exciting to you, we’d love to hear from you!