Portuguese-Speaking Tech Support Advisor — Relocate to Greece

AetherCore; Lisboa; Teletrabalho; EUR 40 000 - 60 000; Tempo integral

Resumo da oferta

A leading technical support company is seeking a Customer Technical Advisor to join their team in Athens, Greece. Candidates must be fluent in Greek and possess strong problem-solving skills. The position offers relocation support, paid travel expenses, and competitive salary with bonuses. A high school diploma is required, along with excellent communication in English. This full-time role includes a 12-month renewable contract with benefits such as health coverage and free Greek language lessons.

Serviços

Paid travel expenses for relocation

Two weeks of hotel accommodation

Health coverage and private healthcare plan

Free Greek language lessons

Qualificações

• Native or fluent Greece language skills.
• Good command of English (minimum C1 level).
• Ability to type at least 20 words per minute.

Responsabilidades

• Respond to customer inquiries via phone.
• Accurately log customer queries and feedback.
• Handle customer complaints according to escalation policies.
• Troubleshoot technical issues using available resources.
• Provide solutions to common technical questions.

Conhecimentos

Problem-solving skills

Communication abilities

Active listening

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

A leading technical support company is seeking a Customer Technical Advisor to join their team in Athens, Greece. Candidates must be fluent in Greek and possess strong problem-solving skills. The position offers relocation support, paid travel expenses, and competitive salary with bonuses. A high school diploma is required, along with excellent communication in English. This full-time role includes a 12-month renewable contract with benefits such as health coverage and free Greek language lessons.