Polish-Speaking Customer Support Specialist (On-Site)

Cross Border Talents; Lisboa; Presencial; EUR 18 000 - 28 000; Tempo integral

Resumo da oferta

Cross Border Talents in Lisbon, Portugal is hiring a Polish-speaking Customer Support Specialist. You will answer customer questions by phone, email, and chat, keeping precise records and escalating complex cases to the right team.

Convincing English proficiency is used daily, and training is provided with ongoing coaching. This is an on-site role offering a clear path for career growth within a multilingual team.

Qualificações

• Polish-speaking with good English for day-to-day communication.
• Prior customer service experience is a plus but not essential.
• Willingness to participate in training and career progression.],
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Responsabilidades

• Handle customer queries by phone, email, and chat.
• Keep accurate records of each interaction.
• Escalate complex cases to the appropriate team when needed.

Conhecimentos

Polish

English communication

Descrição da oferta de emprego

Cross Border Talents in Lisbon, Portugal is hiring a Polish-speaking Customer Support Specialist. You will answer customer questions by phone, email, and chat, keeping precise records and escalating complex cases to the right team.

Convincing English proficiency is used daily, and training is provided with ongoing coaching. This is an on-site role offering a clear path for career growth within a multilingual team.