People Operations Specialist - Remote

Paymentology; Lisboa; Teletrabalho; EUR 50 000 - 70 000; Tempo integral

Resumo da oferta

A global fintech company in Lisbon is seeking a People Operations Specialist to define scalable frameworks and manage compliance across regions. Candidates should have strong HRIS governance, expertise in global compliance, and 7 to 9 years of experience in People Operations. This role offers the chance to work within a diverse team committed to making a positive impact.

Qualificações

• Ownership of HRIS and people-data governance across multiple entities.
• Expertise in compliance including immigration and GDPR.
• 7 to 9 years of experience in People Operations within global fintech.

Responsabilidades

• Define global frameworks for People Operations.
• Manage enterprise-wide compliance programs.
• Deliver dashboards and metrics for executive decision-making.

Conhecimentos

HRIS governance

Global compliance expertise

Project management

Cross-functional collaboration

Formação académica

Bachelor’s degree in HR, Business, or related

Descrição da oferta de emprego

Overview

At Paymentology, we’re redefining what’s possible in the payments space. As the first truly global issuer-processor, we give banks and fintechs the technology and talent to launch and manage Mastercard, Visa cards at scale — across more than 60 countries. Our advanced, multi-cloud platform delivers real-time data, unmatched scalability, and the flexibility of shared or dedicated processing instances. It is this global reach and innovation that sets us apart.

Role

We’re looking for a People Operations Specialist to act as our subject matter expert for global People Operations, defining scalable frameworks, governing HRIS and data standards, and leading compliance programs across all regions. You’ll shape enterprise-wide onboarding/offboarding, data governance, and mobility processes, partnering closely with Legal, Payroll, IT, and Security while mentoring regional teams to adopt consistent, compliant ways of working.

What you get to do

• Define and maintain global frameworks for People Operations, including contracts, onboarding and offboarding standards, data governance, and compliance playbooks.
• Serve as system owner for HRIS and mobility platforms, setting configuration standards, overseeing integrations, and managing enterprise-wide data quality.
• Lead company-wide compliance programs covering employment law, immigration and mobility, GDPR, and benefits governance in partnership with cross-functional leaders.
• Oversee enterprise-level people data reporting, delivering dashboards and metrics such as headcount, attrition, and mobility to inform executive decision-making.
• Conduct and lead global audits, embedding operational controls to ensure regulatory readiness across multiple jurisdictions.
• Partner with People Business Partners and managers to translate frameworks into practical adoption and provide authoritative compliance guidance.
• Mentor and upskill People Ops Analysts and Coordinators to ensure global alignment with standards, tools, and documentation.

Requirements

• Strong ownership of HRIS and people-data governance, integrations, and standards across multiple entities.
• Expertise in global compliance, including immigration and mobility, GDPR, benefits administration, and multi-country employment law.
• Experience leading enterprise-wide programs such as audits, framework rollouts, and mobility initiatives, with the ability to influence senior stakeholders.
• Advanced project management and cross-functional collaboration skills, with clear written documentation and policy design capability.

Education and Experience

• Bachelor’s degree in HR, Business, or a related discipline preferred, or equivalent global experience.
• 7 to 9 years of experience in People Operations, HR compliance, or mobility within global fintech or SaaS environments.

What you can look forward to

At Paymentology, it’s not just about building great payment technology, it’s about building a company where people feel they belong and their work matters. You’ll be part of a diverse, global team that’s genuinely committed to making a positive impact through what we do. Whether you’re working across time zones or getting involved in initiatives that support local communities, you’ll find real purpose in your work—and the freedom to grow in a supportive, forward-thinking environment.