Part-Time Team Lead — Customer Service, Flexible Hours

MapleGroves; Almada; Presencial; EUR 13 000 - 17 000; Tempo parcial

Resumo da oferta

MapleGroves in Almada, Portugal, is seeking a part-time Teamlead to supervise a small customer service team and ensure top-notch service. You will help train new staff and manage shifts, contributing to a collaborative, supportive environment.

The ideal candidate has excellent communication, strong organization, and a customer-focused mindset. Prior experience is preferred but not required, and the role offers flexible hours and a competitive monthly salary.

Qualificações

• Excellent communication and interpersonal skills.
• Experience in customer service or leadership is preferred but not required.
• A biometric passport is preferred as occasional travel for training or meetings may occur.

Responsabilidades

• Oversee a small team of customer service representatives.
• Assist with training new team members and scheduling.
• Ensure clients receive top-notch service and maintain team performance.

Conhecimentos

Leadership

Customer service

Communication

Descrição da oferta de emprego

MapleGroves in Almada, Portugal, is seeking a part-time Teamlead to supervise a small customer service team and ensure top-notch service. You will help train new staff and manage shifts, contributing to a collaborative, supportive environment.

The ideal candidate has excellent communication, strong organization, and a customer-focused mindset. Prior experience is preferred but not required, and the role offers flexible hours and a competitive monthly salary.