Order to Cash (OtC) Specialist

Phiture; Lisboa; Presencial; EUR 35 000 - 45 000; Tempo integral

Resumo da oferta

A global healthcare company is seeking an Order to Cash Specialist to manage end-to-end processes. The role requires a Bachelor's in Finance or Accounting and 3 years of OtC experience. Strong analytical skills and fluency in English are essential. Experience with SAP R/3 is required. This role supports compliance with accounting standards and fosters collaboration with stakeholders.

Qualificações

• Minimum 3 years’ experience in OtC processes.
• Experience with Internal or External Audit is valued.
• Experience using SAP R/3 is required.

Responsabilidades

• Deliver OtC services in accordance with agreed Service Level, Controls and Governance.
• Manage relationships with stakeholders to ensure process change.
• Support training, accuracy, and timely delivery of work outputs.

Conhecimentos

Fluency in English

Strong analytical skills

Problem solving

Collaboration skills

Attention to detail

Formação académica

Bachelor’s degree in business administration, Finance, Accounting or related

Ferramentas

SAP R/3

MS Office

Descrição da oferta de emprego

Overview

The Order to Cash (OtC) Specialist will work with a team of around 10 professional OtC colleagues in the Center delivering and managing end-to-end OtC processes. The OtC Specialist will work daily with our global BPO partner who executes OtC Transactional services for Organon in all our global regions. The Specialist will operate in a selection of OtC process areas from Order Management, Billing, Credit Management, Collections & Accounts Receivables / Cash Applications, Revenue Recognition and Gross to Net activities. Experience in as many of these OtC processes as possible is valuable. The Specialist will also operationally support Customer master data.

The Specialist will contribute to ensuring all OtC processes and transactions comply with accounting standards, policies, SOX and statutory requirements, providing inputs to the global process owner group for operational opportunities for process and control design, as well as customer experience. The OtC Service Center team will be organized regionally, so the Specialist will be working within a regional scope. In addition to delivering OtC operations for their region, the Specialist will oversee service delivery from the BPO partner and will work collaboratively with Organon Customers and Organon Markets to understand customer needs and business dynamics.

Responsibilities

• OtC Process delivery: Deliver services in accordance with agreed Service Level, Controls and Governance.
• Help to manage process risk by adhering to policies and internal controls, comply with OtC guidelines, ensuring process and SOX controls are executed in a timely and accurate fashion.
• Maintain complete and accurate standard operating procedures and related internal control documentation.
• Bring a process improvement focus, supporting implementation of best practices and a project management discipline.
• Collaborate with internal and external auditors to support successful audit results and compliance with US GAAP and company policies.
• Support training, accuracy and timely delivery of work outputs.
• Engage with process owners and other ESS Center colleagues to help identify opportunities to drive efficiencies through continuous improvement.
• Maintain professional and detailed process documentation such as global SOPs, Regional Work Instructions etc in coordination with the OtC Global Process Owner.

Support Internal Stakeholders

• Partner with stakeholders to define objectives, align expectations and ensure an end-to-end approach to process change and improvements.
• Administer world-class customer service experience for customers, fellow employees and stakeholders.
• Manage relationships through collaboration, negotiation, and influence.

Required Education, Experience, And Skills

• Bachelor’s degree in business administration, Finance, Accounting or other related to OtC.
• Minimum 3 years’ experience in OtC processes.
• Fluency in English and valued other European Language in addition to Portuguese.
• Experience working on regional or global teams.
• Experience with Internal or External Audit valued.
• Demonstrated experience working in large teams collaboratively.
• Strong math, query, analytical and systems skills with experience in data management, MS Office.
• Demonstrated ability to maintain financial controls.
• Demonstrated leadership skills, strong oral and written communication, presentation, conflict resolution and negotiation skills.
• Experience with continuous process improvement projects leading to significant time or bottom-line savings.
• Pays attention to details, produces accurate deliverables, and consistently meets deadlines.
• Solid financial background with experience in accounting processes valued.
• Proactive style in implementing new processes.
• Experience using SAP R/3 required. (Valued: experience with SAP S/4 HANA, SAC).
• Experience working in shared service, regional roles, participation in global initiatives preferred.

Required Abilities

• Problem solving and critical thinking.
• Work under pressure and independently.
• Teamwork orientation with strong customer service and collaboration mindset.
• Process improvement and drive for results.
• Organizational agility and prioritization.
• Assertive communication and proactivity.
• Deliver efficiencies, compliance, and control through standardization.
• Audit readiness mindset.
• Appreciate experience in ATR.

Who We Are

Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.

As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants.