Operations Specialist

Pleez; Lisboa; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A company in the food tech industry in Lisbon is seeking an Operations Specialist to optimize onboarding processes for restaurants and ensure quality in menu execution. The ideal candidate is proactive, resilient, and customer-centric. This role demands a hands-on attitude and a focus on quality and results, with teamwork at its core. Fluency in Spanish is a plus.

Qualificações

• Must have a hands-on attitude and enjoy working closely with clients.
• Fluency in Spanish is a plus.
• Focus on results and quality is essential.

Responsabilidades

• Optimize and implement onboarding processes for restaurants.
• Responsible for executing menu changes and ensuring quality.
• Collaborate with Account Management to develop new strategies.

Conhecimentos

Proactive

Resilience

Customer-centric attitude

Team player

Critical mindset

Descrição da oferta de emprego

How cool do you think it is to create a new industry?At Pleez we are helping restaurants optimise their food delivery revenues. We created the first powerBI for restaurants, that matches performance data (sales, orders, margin, etc) with market intelligence (competition, live promotions, market evolution) to give strategic insights.

1. Lead the market. Never follow.

2. Direct and constructive feedback is mandatory. Else is bullshit.

4. We dont see problems. We get excited with hard challenges.

5. We respect cash. We are lean.

6. Aim greatness not perfection.

7. We focus on the long term impact.

8. Data is at the core of our decisions.

9. Clients are our north star.

10. We work targets, not hours.

The Operations Specialistwill be responsible for:

• Optimize and implement onboarding processes for restaurants;
• Responsible for executing menu changes and ensure their quality;
• Work side by side with the Account Management team to ensure the development and accomplishment of new strategies.

Ideal profile:

Proactive and resilient: with Duracell batteries;

Hands-on player who likes to be on the ground, side-by-side with our clients;

Focused on results and quality;

Spanish fluent is a plus;

A customer-centric attitude and the ability to create long lasting relationships with our partners;

Team player;

Critical mindset to give inputs to the product development market fit.