O2C Billing & Time Management Specialist

ManpowerGroup; Porto; Presencial; EUR 26 000 - 34 000; Tempo integral

Resumo da oferta

ManpowerGroup in Porto, Portugal is seeking a Billing and Time Management Specialist to execute day-to-day O2C billing and time management activities with accuracy and a strong focus on customer service. The role involves collaborating with internal and external stakeholders to resolve issues within an assigned portfolio of accounts.

Key responsibilities include timely invoicing, validation of billing attributes, and supporting correct bill rates in line with contracts.

Responsabilidades

• Invoicing completed in a timely and accurate manner.
• Validate billing attributes and handle exceptions.
• Support correct bill rates setup and alignment with contracts.
• Monitor deadlines and ensure input from stakeholders.
• Maintain detailed records of customer correspondence.
• Assist with dispute resolution and escalate when needed.
• Provide support on escalated issues within end-to-end billing activities.
• Provide feedback to improve process maps and procedures.
• Partner with internal departments to ensure accurate invoicing and resolve disputes.
• Adhere to O2C policies and assist with audit requests.

Descrição da oferta de emprego

ManpowerGroup in Porto, Portugal is seeking a Billing and Time Management Specialist to execute day-to-day O2C billing and time management activities with accuracy and a strong focus on customer service. The role involves collaborating with internal and external stakeholders to resolve issues within an assigned portfolio of accounts.

Key responsibilities include timely invoicing, validation of billing attributes, and supporting correct bill rates in line with contracts.