Order to Cash Analyst (m/f)

Air Liquide; Lisboa; Presencial; EUR 30 000 - 45 000; Tempo integral

Resumo da oferta

A global leader in gases and services is seeking an O2C Analyst in Lisbon, Portugal. The role involves managing customer accounts, ensuring timely payment collections, and resolving financial queries. Ideal candidates will possess a degree in Finance or related fields, demonstrate strong analytical skills, and be fluent in English. A collaborative and diverse environment awaits, offering opportunities for professional growth and development.

Qualificações

• More than 1 year of proven professional experience in a similar function.
• Previous experience within a Global Business Services Center is an advantage.
• Working experience in a fast-paced multinational company is highly desirable.

Responsabilidades

• Manage and analyze customer accounts and ensure timely payment collection.
• Engage with customers to resolve financial queries and secure payments.
• Collaborate with various departments to resolve invoicing issues.

Conhecimentos

Financial analysis

Customer account management

Problem-solving

Communication skills

Fluency in English

Additional languages

Formação académica

Degree in Accounting / Finance / Management / Economy

Descrição da oferta de emprego

O2C Analyst (m/f) page is loaded## O2C Analyst (m/f)locations: Portugal, Algéstime type: Full timeposted on: Posted Todayjob requisition id: R10081774Air Liquide Europe Business Services (ALEBS) was created in 2019 in Lisbon, Portugal with the mandate to provide financial services for Air Liquide European entities. In the space of 4 years, it has expanded to over 400 employees based in 3 office locations: Lisbon, Tomar and Guarda. The geographical scope was extended to include, besides the European affiliates also entities located in Africa, Middle-East and India, and the operational scope was extended and includes today not just Finance, but also Human Resources.Drive critical cash flow management by expertly analyzing and following up on all customer accounts to guarantee on-time payment collection. Ensure customer queries are resolved swiftly and proactively to prevent overdue invoices. You will act as a key liaison with local teams, ensuring customer orders are managed with prompt efficiency. Your scope will be the fast-growing AMEI region, placing you at the center of international business operations.* Strategically manage and analyze diverse customer accounts portfolios.* Conduct deep-dive investigations into customer historical data to accurately establish credit limits and proactively support local teams in defining optimal customer contracts.* Directly impact the company’s financial health by actively decreasing Days Sales Outstanding (DSO) and significantly reducing overdue documents.* Engage with Customers through various professional channels to resolve complex financial queries and secure the collection of unpaid invoices.* Formulate and propose necessary Write-Offs and Bad Debts recommendations to the Legal department.* Efficiently manage and process customer refund requests.* Ensure smooth sales operations by promptly releasing sales orders requested by the Sales team.* Collaborate closely with the Billing department to swiftly resolve intricate invoicing issues.* Perform detailed customer account analysis and issue accurate Account statements and Dunning Letters as required.* Be accountable for achieving challenging yet rewarding monthly collection targets.* Develop and analyze key performance indicators (KPIs) and data to mitigate financial risks and drive substantial business improvements.* A degree in Accounting / Financial / Management / Economy is a valuable asset (Nice to have).* Possess more than 1 year of proven professional experience in a similar function.* Previous experience within a Global Business Services Center is a strong advantage.* Working experience in a fast-paced multinational company is highly desirable.* Demonstrate intermediate to professional fluency in English (both written and spoken).* Additional language skills is a must and a key differentiator (e.g., Arabic, Spanish, French, Italian, German, Swedish).**Our Differences make our Performance**At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience: you’ll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment.****Discover what your professional journey at Air Liquide could be** **!****We want to ensure a safe experience for everyone interested in joining Air Liquide. Please be aware of fraudulent job offers that are circulating, falsely using the Air Liquide name and brand. These scams often involve individuals or organizations impersonating Air Liquide recruiters or employees through fake emails, social media, and websites. They may attempt to request personal information or, critically, ask for payment for various reasons like application fees, training, or visa processing. **Please be advised that Air Liquide and our authorized recruitment partners will never ask you for money at any stage of the recruitment process.**You may verify job postings through our official global at any time. If you receive a suspicious job offer or request for payment/sensitive data, we strongly advise that you do not respond or click on any links. We encourage you to verify the source carefully and only interact through our official channels. We appreciate your interest in Air Liquide and are committed to combating these fraudulent activities to protect job seekers. If you wish to report an incident, please contact us via this