Norwegian Customer Advisor for a Video Game Brand - Lisbon, Portugal

Foundever; Lisboa; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A global gaming leader in Lisbon is seeking a Norwegian-speaking Customer Support representative. Join a dynamic team providing exceptional support in a multicultural environment. Ideal candidates will have a C2 level in Norwegian and a proactive approach. This role offers a competitive package that includes a relocation package, professional training, and health benefits. Apply today!

Serviços

Relocation package

Competitive wages

Paid professional training

Employee discounts

Private healthcare & dental insurance

Growth opportunities

Engaging wellness programs

Job stability

Excellent work culture

Qualificações

• Native or proficient level of Norwegian required.
• Previous experience in customer service preferred.
• Calm and level-headed attitude in every situation.

Responsabilidades

• Respond efficiently to customer enquiries.
• Develop full technical knowledge of products.
• Maintain accurate logs of all communications.

Conhecimentos

Norwegian (C2)

English (B1)

Excellent communication skills

Self-organizing skills

Proactive approach

Ferramentas

Microsoft Office (Word, Excel)

Descrição da oferta de emprego

Come and work with us.

Do you want to be part of a team whose motto is Play Has No Limits?

Are you Norwegian native or fluent with strong communication skills?

Looking to make your career in a multicultural environment?

So we have the perfect opportunity for you!

Your future project: join our Norwegian Customer Support team.

Our client is a world market leader gaming brand of home video game consoles and production company.

Responsibilities

• Respond efficiently and effectively to all customers’ enquiries within given timescales
• Develop and maintain a full technical knowledge of the client’s products and services
• Deal with all correspondence as requested/required
• Accurately log all calls and in line with procedures
• Responsibly maintain and update all job‑related administrative forms
• Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff

Qualifications

• Native or Proficient level of Norwegian (C2)
• Intermediate level of English (B1)
• Previous experience in Customer Service preferred
• Impeccable communication skills
• A calm, cool and level‑headed attitude in every situation
• Excellent self‑organizing skills
• A proactive approach and willingness to work on own initiative
• Ability to work under pressure, in order to achieve deadlines and KPI’s
• Ability to adapt to a continuously changing environment and procedures
• Knowledge of Microsoft Office Pack (Word, Excel)
• Must hold EU citizenship or valid work permit
• Be a local candidate or willing to relocate to Lisbon, Portugal (Work on site)

Benefits

• Relocation package
• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Job stability
• Life‑long skills and experience
• Excellent work culture

Go further with Foundever

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!