Norwegian Content Moderator Junior In Lisbon

Job Squad Inc.; Lisboa; On-site; EUR 17,000 - 24,000; Full time

Benefits offered by this job

Relocation package

Health insurance

Meal and WFH allowance

Training and education

Job summary

A Job Squad Inc. procura um Moderador de Conteúdo Júnior para Lisboa. A função envolve revisar relatórios de marcação de usuários sobre conteúdo do site, assegurando conformidade com as políticas do cliente e mantendo alta precisão sob pressão.

A posição é em tempo integral, com trabalho em turnos e apoio à comunidade global. A empresa oferece salário competitivo, bônus de desempenho, pacote de realocação, seguro de saúde e apoio à habitação.

Qualifications

• Fluência em Norueguês e Inglês.
• Não é necessária experiência anterior; até 12 meses na moderação de conteúdo.
• Capacidade de lidar com conteúdo sensível (gráficos).
• Disponibilidade para turnos, 24/7.

Responsibilities

• Revisar relatos de marcação de usuários sobre conteúdo do site.
• Atualizar-se com as políticas e diretrizes do cliente.
• Analisar conteúdo e sinalizar não conformidades.
• Revisar conteúdo dentro de prazos e padrões de qualidade.
• Reconhecer tendências, sinalizar questões fora das políticas.
• Usar conhecimentos de mercado para melhorar o suporte à comunidade.
• Revisar conteúdo sensível, incluindo material gráfico.

Skills

Norueguês

Inglês

Job description

Norwegian Content Moderator Junior in Lisbon

Empresa : Job Squad Inc. Tipo de Emprego : Periodo Integral Lisbon, Portugal

Reference: COLI

Descrição do Emprego - Norwegian Content Moderator Junior in Lisbon

About Lisbon

Lisbon is a rewarding destination where the modern architecture blends into old neighborhoods perfectly. You can always find a good restaurant for seafood or bacalhau on the next corner at an inexpensive price with a sea view.

About the job

We help companies modernize technology, reimagine processes and transform experiences, so they stay ahead in a fast-changing world. We are looking for a Junior content moderator to support our team. The primary purpose is to review user flagging reports regarding website content. It is a very detailed-orientated role, with significant stress resistance and concentration.

Key Responsibilities:

• Review user flagging reports regarding website content.
• Understand and remain up-to-date with the client's policies and guidelines.
• Analyze and identify content that is not in compliance with requirements and flag for action timely.
• Review the reported content within agreed turnaround times and standards of quality.
• Recognize trends and patterns, and escalé issues outside established policies.
• Use market-specific knowledge and insights to spot and scope solutions to improve the support of the user community.
• Review sensitive content, sometimes involving graphic or otherwise disturbing subjects.

Required qualifications

• Fluency in Norwegian and English
• No previous experience required; Maximum until 12 months of experience within the content moderation
• Ability to deal with highly sensitive content (graphic images, among others)
• Ability to work on a shift basis, 24/7 availability

What we offer

• Competitive salary and performance bonus
• Relocation package - Reimbursement up to 2000 euros with the first payslip; Assistance to find accommodations; Bureaucratic support to get NIF and NISS
• Health insurance & life insurance & Family plan (spouse/legal partner and children)
• Meal and WFH allowance
• Training and education

Sobre a empresa

Job Squad Inc.