Native French Speaker Customer Service in Braga on Site

Phiture; Braga; Híbrido; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

An international customer service provider, located in Braga, is looking for a Customer Service Representative (French Speaker) to support French-speaking customers. The position offers a permanent contract, a work-from-home option after initial training, and opportunities for career growth. This role requires excellent communication skills and a commitment to customer satisfaction. Apply now to start your journey in Braga!

Serviços

Permanent, stable employment

Work-from-home flexibility after first month

Full training and onboarding support

International and inclusive work culture

Career growth opportunities

Qualificações

• Must be a native or C2-level French speaker with no accent.
• Strong communication skills to handle customer queries effectively.
• Ability to work collaboratively in a team environment.

Responsabilidades

• Handle incoming calls, emails, and chat from French-speaking customers.
• Provide accurate information, resolve issues, and ensure customer satisfaction.
• Follow company procedures and maintain a high service quality.
• Work collaboratively with internal teams to improve customer experience.

Conhecimentos

Native-level French

Customer service skills

Communication skills

Descrição da oferta de emprego

About The Role (REMOTE)

Join our international Customer Service team in Braga, where you'll support French-speaking customers with care and professionalism.

This position offers a permanent contract, a friendly work environment, and the opportunity to work from home after the first month of on-site training.

Position

Customer Service Representative (French Speaker)

Location

Braga, Portugal 1 month On-site training, then Work From Home

Working Schedule

Monday to Friday 07:00 - 19:00 (Rotational Shifts)

Days Off

Saturday & Sunday

Compensation

• 880 per month × 14 months
• 140 per month × 12 months (performance/meal allowance or bonus)

Contract Type

Permanent contract (includes 3-month trial period)

Language Requirement

• Native or C2-level French required (no accent)
• English not required

Please note: For Braga-based positions, only native-level or accent-free French speakers can be considered.

Your Responsibilities

• Handle incoming calls, emails, and chat from French-speaking customers
• Provide accurate information, resolve issues, and ensure customer satisfaction
• Follow company procedures and maintain a high service quality
• Work collaboratively with internal teams to improve customer experience

What We Offer

• Permanent, stable employment
• Work-from-home flexibility after first month
• Full training and onboarding support
• International and inclusive work culture
• Career growth opportunities

Ready to Join?

If you are a French native speaker who values customer care and is ready to grow in a supportive, international company we'd love to hear from you!

Apply now and start your journey in Braga!