Multilingual Customer Support Agent (German or French) - Remote-Friendly

Velenosi & Meredith Consulting; Braga; Híbrido; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

An international consulting firm based in Braga, Portugal is seeking a Customer Service Representative fluent in German or French. The role entails handling customer inquiries, providing service information, and ensuring satisfaction. Candidates should be motivated and possess excellent communication skills. The position offers competitive salary and performance-based bonuses, along with opportunities for training and career development.

Serviços

Competitive salary

Performance-based bonuses

International and supportive team environment

Training and career development opportunities

Qualificações

• Motivated and customer-oriented.
• Ability to handle customer inquiries effectively.

Responsabilidades

• Handle incoming customer inquiries via email, phone, and chat.
• Provide accurate and complete information using the right tools.
• Resolve product or service problems and clarify issues.
• Follow up to ensure customer satisfaction.
• Escalate complex cases when necessary.
• Maintain detailed records of customer interactions.

Conhecimentos

Fluent in German

Fluent in French

Good command of English

Descrição da oferta de emprego

An international consulting firm based in Braga, Portugal is seeking a Customer Service Representative fluent in German or French. The role entails handling customer inquiries, providing service information, and ensuring satisfaction. Candidates should be motivated and possess excellent communication skills. The position offers competitive salary and performance-based bonuses, along with opportunities for training and career development.