Market Research Fieldwork Manager

RONIN International; Porto; A distancia; EUR 42.000 - 62.000; Jornada completa

Descripción de la vacante

RONIN International is seeking a Market Research Fieldwork Manager to coordinate end-to-end projects across multiple countries and methodologies, acting as the main liaison between clients and internal teams. The role combines client management with hands-on project delivery, ensuring on-time, on-budget results and data quality.

Based in Porto but operating in a remote setup, you will lead kick-offs, develop survey materials, supervise fieldwork partners, track timelines and budgets, and ensure

Formación

• Minimum 2 years’ experience in market research project management or a related role.
• Strong organisation, multitasking, and time management skills.
• Excellent communication and interpersonal skills.
• Client-facing experience with a proactive and professional approach.
• Strong attention to detail and problem-solving ability.
• Competent in Microsoft Office, especially Excel.
• Understanding of market research data collection processes.
• Experience in online or telephone research is preferred.
• Fluent English (written and spoken).
• Additional languages are an advantage.
• Previous CATI experience advantageous.

Responsabilidades

• Understand project specifications, budgets, and research methodologies.
• Lead client and internal kick-off meetings.
• Develop and review questionnaires, screeners, and discussion guides.
• Test and review programmed surveys for best practice data collection.
• Coordinate with scripting, translation, testing, and data processing teams.
• Brief and manage internal fieldwork teams and local partners.
• Manage end-to-end fieldwork processes.
• Track project timelines, budgets, and profitability.
• Manage change requests and client communications.
• Provide clear and timely project updates and reporting.
• Identify risks, challenges, and propose solutions proactively.
• Ensure compliance with market research quality standards and regulations.
• Support accurate project close-out and documentation of learnings.

Conocimientos

Market research

Project management

Client-facing

Communication skills

MS Excel

Time management

Attention to detail

Languages

CATI experience

Herramientas

Excel

Market research software

Descripción del empleo

RONIN International and its international subsidiaries, RONIN Research GmbH in Germany, RONIN Research Inc. in the USA and RONIN Research (Hong Kong) Limited in Hong Kong, are part of the Rippleffect Group.

About the Role

As a Market Research Fieldwork Manager, you will act as the main link between clients and internal teams, managing end-to-end market research projects across multiple countries and methodologies (online, telephone, qualitative and quantitative).

You will ensure projects are delivered on time, within budget, and to high-quality standards while maintaining strong client relationships.

Work set-up: Hybrid

Location: Porto

• Understand project specifications, budgets, and research methodologies
• Lead client and internal kick-off meetings
• Develop and review questionnaires, screeners, and discussion guides
• Test and review programmed surveys for best practice data collection
• Coordinate with scripting, translation, testing, and data processing teams
• Brief and manage internal fieldwork teams and local partners
• Manage end-to-end fieldwork processes
• Track project timelines, budgets, and profitability
• Manage change requests and client communications
• Provide clear and timely project updates and reporting
• Identify risks, challenges, and propose solutions proactively
• Ensure compliance with market research quality standards and regulations
• Support accurate project close-out and documentation of learnings

Qualifications

• Minimum 2 years’ experience in market research project management or a related role
• Strong organisation, multitasking, and time management skills
• Excellent communication and interpersonal skills
• Client-facing experience with a proactive and professional approach
• Strong attention to detail and problem-solving ability
• Competent in Microsoft Office, especially Excel
• Understanding of market research data collection processes
• Experience in online or telephone research is preferred
• Fluent English (written and spoken)
• Additional languages are an advantage
• Previous CATI experience advantageous

Location

This is a remote position.

Given the nature of the business and our clients’ requirements, any job offers issued will be conditional upon the return of a satisfactory basic DBS check (or jurisdiction equivalent) and employment references.

RONIN International is committed to encouraging equality, diversity and inclusion among our workforce and everyone we work with and eliminating unlawful discrimination. We base all our employment decisions on merit, job requirements and business needs. The aim is for our workforce to be truly representative of all sections of society and our clients, and for each employee to feel respected and able to give their best.

Find out more about us: https://www.ronin.com/.