Lithuanian Customer Support Specialist – Remote (Braga Project)

CB Talents SP; Braga; Teletrabalho; EUR 9343 - 11 191; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance from day one

Welcome bonus

Meal allowance: 7.63€ per working day

Opportunity to work in an international environment

Resumo da oferta

An international customer experience company is seeking Lithuanian-speaking Customer Support Specialists for a remote position based in Braga, Portugal. Responsibilities include assisting customers via phone, email, and chat, while maintaining high customer satisfaction levels. Requirements are fluency in Lithuanian and a B2 level in English, along with strong communication skills. The role offers a competitive salary, health insurance from the first day, and additional benefits including a welcome bonus.

Qualificações

• Native or fluent Lithuanian speaker.
• English B2 level or higher required.
• Currently living in mainland Portugal.
• Ability to work in a structured environment.

Responsabilidades

• Provide customer support in Lithuanian and English.
• Assist customers via phone, email, and chat.
• Handle service inquiries and resolve issues efficiently.
• Maintain high levels of customer satisfaction.
• Record interactions accurately in internal systems.

Conhecimentos

Fluent Lithuanian

English (B2 level)

Strong communication skills

Customer service skills

Descrição da oferta de emprego

Remote from mainland Portugal

Full-time position

An international customer experience company is currently looking for Lithuanian-speaking Customer Support Specialists to join a Digital Automotive Services project based in Braga.

This is a remote role, open to candidates already living in mainland Portugal who want to work for a global company while working from home.

Your Role

• Provide customer support in Lithuanian and English

• Assist customers via phone, email, and chat

• Handle service inquiries and resolve issues efficiently

• Maintain high levels of customer satisfaction

• Record interactions accurately in internal systems

Requirements

Native or fluent Lithuanian
English B2 level or higher
Currently living in Portugal (mainland)
Strong communication and customer service skills
Ability to work in a structured support environment

Salary & Benefits

920€ base salary (14 months)
45€ complexity bonus (11 months)
Meal allowance: 7.63€ per working day

Additional benefits include:

• Health insurance from day one

• Welcome bonus paid during the first year

• Opportunity to work in an international environment

Work Schedule

Monday – Friday
08:00 – 17:00

Weekends off

Apply

Send your CV in English to:

[e-mail]

Shortlisted candidates will be contacted for the next stage of the recruitment process.