Lisbon Onsite Flemish Customer Service Team Lead

Lingo-nova; Lisboa; On-site; EUR 14,000 - 17,000; Full time

Benefits offered by this job

Performance bonus

Job summary

Lingo-nova in Lisbon is seeking a Team Leader to manage a customer service team on-site. You will guide daily operations, coach staff, and drive performance in a fast-paced environment, ensuring top service for Flemish-speaking customers. The role requires fluent Flemish and English, and you must be based in Lisbon.

Rotating shifts Monday to Saturday 9:00–22:00; salary around €1,400 with a €100 bonus; relocation not provided. Only candidates already living in Lisbon will be considered.

Qualifications

• Fluent or native-level Flemish
• Fluent or native-level English
• Based in Lisbon, Portugal
• On-site in Lisbon

Responsibilities

• Lead a customer service team and drive performance in a dynamic on-site environment
• Coach and develop team members to achieve service level targets and quality metrics
• Collaborate with QA and support teams to ensure consistent customer satisfaction

Skills

Flemish

English

Team leadership

Job description

Lingo-nova in Lisbon is seeking a Team Leader to manage a customer service team on-site. You will guide daily operations, coach staff, and drive performance in a fast-paced environment, ensuring top service for Flemish-speaking customers. The role requires fluent Flemish and English, and you must be based in Lisbon.

Rotating shifts Monday to Saturday 9:00–22:00; salary around €1,400 with a €100 bonus; relocation not provided. Only candidates already living in Lisbon will be considered.