Líder Regional de Excelência Operacional em Frota

Indie campers; Lisboa; Presencial; EUR 40 000 - 65 000; Tempo integral

Resumo da oferta

A leading campervan rental company in Lisbon is seeking a Regional Fleet Lead to manage operations across Central Europe. The ideal candidate will bring 6 to 8 years of operations or project management experience, with a strong focus on team leadership and supplier management. Responsibilities include overseeing daily processes, monitoring KPIs, and leading a team of Asset Analysts. Fluency in English is required, with additional language skills as a plus. Frequent travel within the region is expected.

Qualificações

• 6 to 8 years of experience in operations or project management.
• 2 to 5 years of experience managing teams.
• Proficiency in analyzing operational KPIs.

Responsabilidades

• Oversee daily operational processes across the region.
• Lead and develop a team of Asset Analysts.
• Act as main regional contact for key suppliers.

Conhecimentos

Operational execution

Team management

Supplier management

KPI analysis

Communication

Problem-solving

Descrição da oferta de emprego

About Us

Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

The Role

We are looking for an experienced and results-oriented Regional Fleet Lead to manage and support a team of Asset Analysts across our Central Europe region. The RAL will be responsible for executing regional fleet strategies, ensuring the consistent deployment of processes, and driving performance in line with customer satisfaction, unavailability, and infleet goals.

Reporting directly to the Regional Director and functionally to the Operations Strategy Director, the RAL serves as the operational backbone of the region. This role requires a highly collaborative leader who can effectively translate strategy into execution and support local depots through coordination and oversight of regional processes and partnerships.

What will you work on?

• Regional Execution & Operational Support: Oversee daily operational processes across the region, ensuring coordination with local depots and Asset Analysts.
• Ensure full compliance with SOPs, especially in health & safety, facilities, stock management, and service delivery.
• Monitor and drive results on core KPIs, particularly unavailability, supplier network, vehicle maintenance cost and infleet process.
• Conduct regular field visits to assess operations, identify bottlenecks, and implement corrective actions.
• Serve as the right arm of the Regional Director and act as the BROM's replacement during absences.

• Team Leadership & People Development: Lead and develop a team of Asset Analysts through regular 1:1s, team check-ins, and coaching.
• Support team members in partner management, project delivery, and continuous improvement.
• Collaborate with the People team on hiring, onboarding, and training initiatives.

• Partner & Supplier Management: Act as the main regional contact for key suppliers.
• Lead supplier negotiations when needed, and assess supplier performance to ensure SLA compliance and drive improvements.

• Process Optimization & Strategic Projects: Lead strategic initiatives like depot openings and fleet projects.
• Continuously improve processes for speed, cost-efficiency, and consistency, using data and insights to evolve standards and playbooks.

• Cross-Functional Collaboration & Reporting: Act as a bridge between central and local teams, ensuring effective communication and alignment.
• Collaborate with functional departments to resolve blockers and improve regional performance.
• Provide regular updates on performance, risks, and opportunities to regional and strategy leadership.

Who are we looking for?

We're seeking a structured, action-oriented leader with a proven track record in operational execution and people management. The ideal candidate will have:

• 6 to 8 years of experience in operations, rent-a-car, supply chain, or project management, ideally with multi-site exposure.
• 2 to 5 years of experience managing teams, including performance management and coaching.
• Strong background in fleet management and supplier/partner management
• Proficiency in analyzing and acting on operational KPIs and dashboards.
• Excellent organizational and multitasking skills, with the ability to manage competing priorities in a fast-paced environment.
• A practical, solution-oriented mindset with a focus on execution.
• Strong interpersonal and communication skills.
• Fluency in English (mandatory); fluency in a regional language (e.g., German, Italian, French, or Spanish) is a strong plus.
• Availability to travel frequently within the region.

Are you ready to Go Indie?