Legal Back-Office Advisor (French-speaking) - Airline Company

Phiture; Lisboa; Presencial; EUR 40 000 - 60 000; Tempo integral

Resumo da oferta

A global technology company based in Lisbon is seeking a French-speaking Legal Back-Office Advisor. You will verify passenger rights and handle legal claims, while enjoying career development programs and a competitive salary. Ideal candidates are fluent in French and possess excellent communication skills. Join a company recognized for its culture and growth opportunities.

Serviços

Competitive salary

Performance bonus

Central location in Lisbon

Full paid training

Career development programs

Qualificações

• High level of French (C2) and fluent in English (B2).
• Previous experience in Customer Service or as a tourism/travel representative is a plus.

Responsabilidades

• Verify if transport operators are treating all passengers by their rights.
• Understand the customer's unique situation and proceed with treatment and follow-up of their legal claims.
• Manage legal claims with different actors including lawyers, legal officers, and national enforcement bodies.

Conhecimentos

French (C2)

English (B2)

Excellent communication skills

Proactive and self-motivated

Team player

Descrição da oferta de emprego

Legal Back-Office Advisor (French-speaking) – Airline Company

Job Description

Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

If you’re looking to grow and be inspired, as a Legal Back-Office Advisor in Lisbon, Portugal (On-Site) you will ensure that performance goals are met across all operations, and that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.

Career growth and personal development

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

What You Will Do In This Role

• Verify if transport operators are treating all passengers by their rights.
• Understand the customer's unique situation and proceed with treatment and follow-up of their legal claims.
• Manage legal claims with different actors including lawyers, legal officers, and national enforcement bodies to properly assess the customer’s claiming foundations.

Your Qualifications

• Have a high level of French (C2) and fluent in English (B2)
• Have excellent communication skills
• Have previous experience in Customer Service or as a tourism/travel representative is a plus
• Are proactive, self-motivated, and a great team player

If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.

What’s In It For You

• Full-time with indefinite contracts (negotiable depending on your experience and or client's needs)
• Competitive salary and performance bonus
• Central location in Lisbon, Portugal
• Bring-a-friend (referral) bonus opportunities
• Full paid training on the company and the project you'll be working on
• Career development programs

Experience the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal-opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Eligibility to work

In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.

Location: PRT Lisbon - Av. Mediterraneo, N°1

Language Requirements: French (Required)

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.