Legal Back-Office Advisor (Dutch-speaking) - Airline Company

Phiture; Lisboa; Presencial; EUR 40 000 - 60 000; Tempo integral

Resumo da oferta

An international airline services provider in Lisbon seeks a Dutch-speaking Legal Back-Office Advisor. In this role, you will verify transport operators' compliance with passenger rights, manage legal claims, and liaise with legal representatives. Candidates need to be fluent in Dutch and English and possess excellent communication skills. Compensation includes a competitive salary and a performance bonus.

Serviços

Competitive salary

Performance bonus

Bring-a-friend bonus opportunities

Full paid training

Career development programs

Qualificações

• High level of Dutch and fluent in English (B2).
• Excellent communication skills.
• Previous experience in Customer Service or as a tourism/travel representative is a plus.
• Proactive, self-motivated, and a great team player.

Responsabilidades

• Verify if transport operators are treating passengers by their rights.
• Understand the customer’s situation and manage their legal claims.
• Manage legal claims with various stakeholders.

Descrição da oferta de emprego

Legal Back-Office Advisor (Dutch-speaking) - Airline Company

Job Description

Experience the power of a game-changing career. Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

We’ll give you all the training, cutting‑edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

What You Will Do In This Role

• Verify if transport operators are treating all passengers by their rights.
• Understand the customer’s unique situation and proceed with treatment and follow‑up of their legal claims.
• Manage legal claims with different actors including lawyers, legal officers, and national enforcement bodies to properly assess the customer’s claiming foundations.

Your Qualifications

• Have a high level of Dutch and fluent in English (B2)
• Have excellent communication skills
• Have previous experience in Customer Service or as a tourism/travel representative is a plus
• Are proactive, self‑motivated, and a great team player

What’s In It For You

• Full‑time with indefinite contracts (negotiable depending on your experience and or client’s needs)
• Competitive salary and performance bonus
• Central location in Lisbon, Portugal
• Bring‑a‑friend (referral) bonus opportunities
• Full paid training on the company and the project you’ll be working on
• Career development programs

If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game‑changers around the globe call Concentrix their “employer of choice.”

Equal Opportunity Employer

We’re proudly united as one team, one company, globally. We’re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Eligibility to work

In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.

Location

PRT Lisbon - Av. Mediterraneo, N°1

Language Requirements

Dutch (Required)

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