Lao - Telephonic Interpreters

Language Services Associates, Inc.; Lousã; Híbrido; EUR 20 000 - 30 000; Tempo parcial

Resumo da oferta

A language services provider is seeking a telephonic interpreter for Lao to facilitate communication for the Limited English Proficient community. Responsibilities include remote interpreting and maintaining confidentiality while providing superior customer service. Candidates should be fluent in English and Lao, with preferred certifications in medical interpreting and at least 2 years of experience. This role offers the flexibility of remote work from Portugal.

Qualificações

• 2+ years of professional interpreting experience preferred.
• Landline phone access for sound quality.
• An interpreting space that is quiet, secure, and free from outside noises.

Responsabilidades

• Provide effective telephonic remote interpreting.
• Answer inbound calls in a timely manner.
• Complete training(s) and participate in ongoing Quality Assurance monitoring.

Conhecimentos

Full fluency in both English and Lao

Technology proficient (web-based platforms, email, Microsoft Word)

Superior customer service

Formação académica

40+ hour medical interpreting training (preferred)

Industry specific certifications/trainings preferred (CMI, CCHI, etc.)

Descrição da oferta de emprego

Overview

As a telephonic interpreter for Lao in LSA’s network of Independently Contracted Interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters!

Responsibilities

• Provide effective telephonic remote interpreting
• Answer inbound calls in a timely manner
• Provide superior customer service
• Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
• Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
• Complete training(s) and participate in ongoing Quality Assurance monitoring

Qualifications/Experience

• Full fluency in both English and Lao
• Technology proficient (web-based platforms, email, Microsoft Word)
• Landline phone access for sound quality
• An interpreting space that is quiet, secure, and free from outside noises
• 2+ years of professional interpreting experience preferred
• Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
• Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)

LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.