Language-Focused Customer Care Specialist

Cross Border Talents; Lisboa; Híbrido; EUR 24 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Performance-based bonuses

Welcome bonus

Relocation package including flight tickets and accommodation

Resumo da oferta

A leading recruitment firm is seeking a Multilingual Customer Service Agent to support customers in various European languages. Candidates must be fluent in English and at least one additional European language. This role offers flexible work models, including remote and on-site options, and comes with competitive salary, performance-based bonuses, and relocation packages. Join a dynamic and multicultural team across attractive locations like Portugal, Spain, Greece, and Malta.

Qualificações

• Fluency in English and at least one of the listed European languages.
• Excellent communication and problem-solving skills.
• EU citizenship or valid work/residency permit in one of the listed countries.

Responsabilidades

• Support customers via phone, email, and live chat.
• Provide accurate product information and effective solutions.
• Ensure high levels of customer satisfaction.

Conhecimentos

Fluency in English

Fluency in another European language

Excellent communication skills

Problem-solving skills

Descrição da oferta de emprego

Multilingual Customer Service Agent Portugal, Spain, Greece & Malta

Are you fluent in English and another European language such as Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian? We are hiring motivated and service-oriented individuals to join our expanding customer support teams across Portugal, Spain, Greece, and Malta.

Available Work Models

• Remote: Work from anywhere within the hiring country
• Hybrid: Combine the comfort of working from home with the energy of the office
• On-site: Be part of a dynamic, multicultural office environment

Locations: Portugal, Spain, Greece, and Malta

Benefits & Perks

• Competitive salary with performance-based bonuses
• Welcome bonus
• Relocation package, including flight tickets and accommodation
• Work in some of Europe's most attractive locations with a high quality of life

Key Responsibilities

• Support customers via phone, email, and live chat
• Provide accurate product information and effective solutions
• Ensure high levels of customer satisfaction and maintain service quality

Requirements

• Fluency in English and at least one of the following languages: Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian
• Excellent communication and problem-solving skills
• EU citizenship or valid work/residency permit in one of the listed countries