Key Account Manager - Financial Services

Descompagnons Trabalho Temporário Lda; Lisboa; Presencial; EUR 40 000 - 60 000; Tempo integral

Resumo da oferta

A leading company in digital transformation is seeking a professional for account management in Lisboa. The role involves building trusted relationships with clients, understanding their needs, and identifying business opportunities. Candidates should have a Bachelor's degree and a minimum of 5 years' experience in sales or account management, particularly in the Financial Services industry. Excellent interpersonal skills and proficiency in English are required.

Qualificações

• 5 years minimum experience in sales, account management, or related field.
• Experience in Financial Services industry is preferred.
• Proficiency in English at a professional level.

Responsabilidades

• Establish and maintain trusted relationships with key clients.
• Develop a deep understanding of client needs and propose tailored solutions.
• Identify and develop new business opportunities with existing clients.
• Collaborate with internal teams to develop compelling proposals.
• Manage a portfolio of key clients and oversee project progress.
• Monitor account performance and implement measures to improve profitability.

Conhecimentos

Client relationship management

Problem-solving

Strategic thinking

Sales techniques

Interpersonal skills

Formação académica

Bachelor's degree in business, engineering, marketing or related field

Descrição da oferta de emprego

Overview

At Devoteam, we believe that technology with strong human values can actively drive change for the better. We are a global leading player in Digital Transformation for leading organisations across EMEA. We believe in transforming technology to create value for our clients, partners and employees in a world where technology is developed for people. Join our multidisciplinary team of Cloud experts, Designers, Business consultants, Security experts, Engineers, Developers and other extraordinary talents, spread across more than 20 EMEA countries. Become one of our +10 000 tech and business leaders on cloud, data and cyber security. Let\'s fuse creativity with technology together and build innovative solutions that actively change things for the better.

Job Description:

Responsibilities

• Establish and maintain trusted relationships with key clients, acting as their primary point of contact and ensuring their long-term satisfaction.
• Develop a deep understanding of client needs, goals, and challenges, anticipate requirements and propose tailored solutions.
• Identify and develop new business opportunities with existing clients, expanding the service portfolio and increasing account profitability.
• Collaborate with internal teams (sales, marketing, delivery) to develop compelling proposals and ensure the delivery of effective solutions.
• Manage a portfolio of key clients, overseeing project progress, ensuring adherence to deadlines and budgets, and maximizing delivered value.
• Monitor account performance, analyze key metrics, and implement measures to improve performance and profitability.
• Ensure effective communication between clients and internal teams, resolving issues and guaranteeing client satisfaction.
• Negotiate contracts and commercial agreements with clients; stay abreast of market trends and client needs.
• Represent the company at industry events and conferences; contribute to the development of sales and marketing strategies.

Qualifications

• Bachelor\'s degree in business, engineering, marketing, sales, or a related field.
• Proven experience in sales, account management, or a related field (5 years minimum).
• Experience and networking in Financial Services industry.
• Strong problem-solving skills to address client issues and challenges effectively.
• Strategic thinking and the ability to develop and execute account plans to achieve objectives.
• Experience in the IT sector in which the company operates can be a significant advantage.
• Proficiency in sales techniques, including negotiation, closing deals, and upselling or selling products/services.
• Exceptional interpersonal skills to establish and maintain strong client relationships.
• Ability to adapt to changing market conditions, client needs, and internal processes.
• Capability to speak, understand, read and write English at a professional level.

Location: Lisboa, Lisboa, Portugal