Italian-English Customer Support & Sales Specialist

Cross Border Talents; Lisboa; Teletrabalho; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A customer service and sales firm in Lisbon is seeking individuals to handle customer interactions via telephone, email, and chat. The role involves delivering high-caliber customer service, achieving sales goals, and maintaining customer satisfaction. Suitable candidates should have excellent communication skills, be tech-savvy, and ideally have experience in customer service. The position offers a base salary, performance bonuses, and benefits including meal and transportation allowances.

Serviços

Meal allowance

Transportation allowance

Health insurance

Qualificações

• Previous experience in Customer Service is preferable.
• Previous experience in sales is a plus.
• Availability to work on rotational shifts.

Responsabilidades

• Handle incoming user requests via telephone, email, and chat.
• Aim for the highest Customer Satisfaction scores.
• Deliver high-caliber customer service for post-sales requests.
• Provide inbound sales support and promote products.
• Log and follow up on orders or requests.

Conhecimentos

Excellent communication skills

Tech-savvy

Empathy

Team spirit

Descrição da oferta de emprego

A customer service and sales firm in Lisbon is seeking individuals to handle customer interactions via telephone, email, and chat. The role involves delivering high-caliber customer service, achieving sales goals, and maintaining customer satisfaction. Suitable candidates should have excellent communication skills, be tech-savvy, and ideally have experience in customer service. The position offers a base salary, performance bonuses, and benefits including meal and transportation allowances.