Italian Customer Support Specialist — Onsite Growth & Perks

Cross Border Talents; Cascais; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A recruitment agency in Lisbon is seeking a Customer Support Specialist to join their dynamic team. The ideal candidate will be fluent in Italian and English, possess strong communication skills, and have a passion for helping others. This entry-level position offers competitive compensation, performance bonuses, and various benefits including meal allowances and health insurance. Join us to start your career in customer support!

Serviços

Competitive salary

Performance bonus

Meal allowance

Transportation support

Health & life insurance

Relocation package

Qualificações

• EU Citizenship or Portuguese Residency Card required.
• 0-1 year of experience in customer support.

Responsabilidades

• Communicate with customers in a professional manner via phone, email, and chat.
• Respond to a wide range of inquiries and provide guidance.
• Document cases and maintain up-to-date records of customer interactions.
• Collaborate with internal teams to deliver timely resolutions.

Conhecimentos

Fluent in Italian (C2 level)

Fluent in English (B2 level)

Strong leadership skills

Analytical skills

Communication skills

Eagerness to learn and grow

Descrição da oferta de emprego

A recruitment agency in Lisbon is seeking a Customer Support Specialist to join their dynamic team. The ideal candidate will be fluent in Italian and English, possess strong communication skills, and have a passion for helping others. This entry-level position offers competitive compensation, performance bonuses, and various benefits including meal allowances and health insurance. Join us to start your career in customer support!