Italian Customer Support Representatives and Content Moderators - Lisbon

Cross Border Talents; Lisboa; Presencial; EUR 18 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Comprehensive relocation package

Career development opportunities

Extensive training

Resumo da oferta

A customer engagement company in Lisbon is seeking Italian Customer Support Representatives and Content Moderators. Candidates will assist customers and moderate content in Italian, requiring proficiency in both Italian and English. Competitive salary and relocation package offered. Join a dynamic team and enhance your career in an exciting environment.

Qualificações

• Previous experience in customer service preferred for support roles.
• Familiarity with social media for content moderation positions.
• Customer support experience preferred for support roles.
• Familiarity with social media platforms helpful for moderation.

Responsabilidades

• Assist Italian-speaking customers via phone, email, and chat.
• Review and moderate Italian-language content across platforms.
• Moderate Italian-language content across platforms, ensuring compliance with guidelines.

Conhecimentos

Fluent Italian (C2)

Proficient English (C1)

Strong communication skills

Customer-focused mindset

Descrição da oferta de emprego

Italian Customer Support Representatives and Content Moderators - Lisbon

Job Openings Italian Customer Support Representatives and Content Moderators - Lisbon

About the job Italian Customer Support Representatives and Content Moderators - Lisbon

Italian-Speaking Customer Support Representatives and Content Moderators - Lisbon

Are you fluent in Italian and passionate about providing exceptional customer support or moderating online content? Join our team in Lisbon and embark on an exciting international career journey!

• Customer Support Representatives: As a customer support representative, you will assist Italian-speaking customers via phone, email, and chat, resolving inquiries and providing top-notch service to ensure customer satisfaction.
• Content Moderators: As a content moderator, you will review and moderate Italian-language content across various online platforms, ensuring compliance with community guidelines and policies.

Requirements:

• Italian C2 level and proficient in English (C1 level), both written and verbal.
• Strong communication skills and a customer-focused mindset.
• For customer support roles: Previous experience in customer service or a related field is preferred.
• For content moderator roles: Familiarity with social media platforms and content moderation principles is a plus.

What We Offer:

• Competitive salary and benefits package.
• Comprehensive relocation package for candidates moving to Lisbon.
• Exciting career development opportunities in a dynamic and multicultural environment.
• Supportive team and extensive training provided to enhance your skills and knowledge.

If you're ready to take your career to the next level and be part of a diverse and vibrant team, we want to hear from you! Apply now and seize this opportunity to join us in Lisbon. Let's shape the future together!