Italian Customer Support Agent - Remote Portugal - Relocation

Velenosi & Meredith Consulting; Lisboa; Teletrabalho; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A leading consulting agency is seeking Italian-speaking Customer Support Advisors for remote roles based in Portugal, starting on June 5. The job offers relocation support and involves providing outstanding service, handling customer inquiries, and promoting tech products. Ideal candidates should be tech-savvy with strong communication skills, able to work rotational shifts. Competitive bonuses and health insurance are provided.

Serviços

Relocation package (flight + accommodation)

Bonus up to 225/month

Health insurance from Day 1

Paid training

Career development

Qualificações

• Must be tech-savvy and focused on customer service.
• Strong communication and problem-solving skills are essential.
• Willingness to work on rotational shifts (Mon-Sat).

Responsabilidades

• Support customers via phone, email, and chat.
• Handle post-sales topics including deliveries, refunds, and warranties.
• Promote tech products and achieve sales goals.
• Manage orders using CRM tools.

Conhecimentos

Tech-savvy

Strong communication

Problem-solving

Ferramentas

CRM tools

Descrição da oferta de emprego

Overview

Italian Customer Support Agent - Remote Portugal - Relocation

Job Openings Italian Customer Support Agent - Remote Portugal - Relocation

About the job

Job Opportunity: Italian-Speaking Customer Support Advisors Remote from Portugal (with Relocation)

Start Date: 5 June
Location: Portugal (Remote with relocation support)
Contract Type: 6 months (renewable)
Relocation Package: Included (flight + accommodation support)
Submission Deadline: 29 May

We are hiring talian-speaking Customer Support Advisors for a leading technology company exclusively through our agency. These urgent remote roles start on 5 June.

Responsibilities

• Join a dynamic Sales & Support team delivering outstanding service and inbound sales for a global tech brand. You will:
• Support customers via phone, email, and chat
• Handle post-sales topics: deliveries, refunds, and warranties
• Promote tech products and achieve sales goals
• Ensure exceptional service quality and customer satisfaction
• Manage orders using CRM tools

Who we’re looking for

• Tech-savvy and customer-focused
• Strong communication and problem-solving skills
• Willing to work on rotational shifts, MonSat (08:00-19:00); 2days off

What’s on offer

• Remote position with relocation support (flight + accommodation)
• Bonus: up to 225/month
• Health insurance from Day 1 (free after 6 months)
• Paid training and career development
• This is a priority project with limited availability.