Italian Content Moderator in Lisbon | Relocation Package

Cross Border Talents; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Meal allowance

Health insurance

Life insurance

Collaborative team

Relocation assistance

Onsite opportunities

Job summary

Cross Border Talents in Lisbon is seeking a Content Moderator to review and evaluate user-generated content, ensuring compliance with platform policies and community guidelines. You will assess text, images, videos, and links, applying consistent moderation standards to protect users and platform integrity.

The role requires fluent Italian (C1/C2) and English (B2), EU citizenship or Portuguese residency, and a proactive, detail-oriented mindset.

Qualifications

• Language requirements: Fluent in Italian (C1/C2) and English (B2).
• Eligibility: EU citizenship or valid Portuguese residency card.
• Strong analytical, creative, and communication abilities.
• Mindset: Professional, detail-oriented, proactive, and eager to grow in the travel field.

Responsibilities

• Review and evaluate user-generated content according to policies and guidelines.
• Apply moderation standards consistently to make accurate decisions.
• Manage user appeals and content-related requests professionally and efficiently.
• Collaborate with internal teams to maintain high content quality and platform standards."
• Identify emerging trends and flag potentially harmful or suspicious activity for investigation.
• Escalate complex or sensitive cases following internal procedures and compliance requirements.
• Provide feedback to enhance moderation processes, tools, and efficiency.
• Maintain confidentiality and follow platform policies when handling sensitive content.
• Keep up to date with policy changes and moderation best practices through training.

Skills

Analytical thinking

Creativity

Communication skills

Job description

Make the Digital World Safer While Living in Sunny Lisbon!

Are you interested in digital safety and passionate about creating positive online communities? Join our team as a Content Reviewer and contribute to building a safer, more respectful, and secure online experience for users around the world—all while enjoying Lisbon's vibrant culture, beautiful weather, and relaxed coastal lifestyle.

Role Overview

As a Content Moderator, you will review and evaluate user-generated content to ensure compliance with platform policies and community guidelines. With strong attention to detail, critical thinking, and good judgment, you will play a key role in protecting users, maintaining platform integrity, and fostering a safe and inclusive digital environment.

Key Responsibilities

• Review and evaluate user-generated content, including text, images, videos, and links, according to established policies and guidelines.
• Apply moderation standards consistently and objectively to make accurate, well-informed decisions.
• Manage user appeals and content-related requests professionally, fairly, and efficiently.
• Collaborate with internal teams to maintain high content quality and ensure platform standards are upheld.
• Identify emerging trends and flag potentially harmful, inappropriate, or suspicious activity requiring further investigation.
• Escalate complex or sensitive cases in line with internal procedures and compliance requirements.
• Share feedback and recommendations to enhance moderation processes, tools, and overall operational efficiency.
• Maintain strict confidentiality and follow all platform policies when handling sensitive or potentially disturbing content.
• Keep up to date with policy changes, moderation best practices, and emerging online safety challenges through continuous training and development.

Requirements

• Language Skills: Fluent in Italian (C1/C2 level) and English (B2 level)
• Eligibility: EU citizenship or valid Portuguese residency card
• Skills: Strong analytical, creative, and communication abilities
• Mindset: Professional, detail-oriented, proactive, and eager to learn and grow in the Travel field

Why Join Us?

• Competitive Salary: Your expertise and dedication are rewarded
• Meal Allowance: Support during your working hours
• Health & Life Insurance: Comprehensive benefits for your peace of mind
• Collaborative Team: Be part of a supportive and communicative work environment
• Relocation Assistance: Seamless support for your move
• Onsite Opportunities: Engage in an interactive and dynamic work environment

Ready to Make a Difference?

Apply now and take the first step toward fostering safer online communities!