IT Technical support Technician

Axians Portugal; Lisboa; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A leading technology company in Lisbon is seeking an experienced IT Technical Support Technician to provide comprehensive technical support in a large-scale environment. The ideal candidate will have proven IT support experience, strong troubleshooting skills, and fluency in Portuguese and English. This role offers a stable professional career with opportunities for advancement, an attractive compensation package, and benefits including health insurance.

Serviços

Stable professional career

Prospects for career advancement

Work-life balance

Attractive, evolving compensation

Health insurance

Free psychology consultations

Qualificações

• Proven experience in IT support or a similar role.
• Strong knowledge of hardware and software troubleshooting.
• Understanding of networking and security principles.
• Excellent problem-solving and critical-thinking abilities.
• Fluency in both Portuguese and English.

Responsabilidades

• Provide in-person IT support in a large-scale end-user environment.
• Deliver both remote and on-site technical support.
• Manage warehouse, stock control, logistics, and back-office IT operations.

Conhecimentos

IT support experience

Hardware and software troubleshooting

Networking and security principles

Problem-solving abilities

Microsoft technology proficiency

Time management

Fluency in Portuguese and English

Descrição da oferta de emprego

Overview

At Axians, we value talent, not labels. We believe in a culture of inclusion, where everyone has a place and all applications are considered based on merit, without discrimination. This is your opportunity to join an international group with a project that needs you to help meet the challenges of digital transformation.

The Role

We are looking for a TechTalent to work as an IT Technical support Technician for a national project.

Your Day to Day

• Provide in-person / face-to-face IT support in a large-scale end-user environment;
• Deliver both remote and on-site (desk/field) technical support;
• Follow internal procedures, SLAs, and ticket management systems;
• Manage warehouse, stock control, logistics, and back-office IT operations.

What We're Looking For

• Proven experience in IT support or a similar role;
• Strong knowledge of hardware and software troubleshooting;
• Understanding of networking and security principles;
• Excellent problem-solving and critical-thinking abilities;
• Microsoft technology proficiency (Windows, M365, etc.).
• Ability to work independently and manage multiple tasks efficiently;
• Availability to work 100% on-site.
• Fluency in both Portuguese and English (written & spoken).

What You Can Expect From Us

• Stable professional career – Working with Axians projects becomes an asset to those of us who want to offer stability through a secure career.
• Prospects for career advancement – You can access training and new certifications that will further elevate your skills. The 360° evaluation from managers and peers will also allow you to evolve.
• Work Life Balance – By collaborating with Axians, you will be able to reconcile work and family requirements without neglecting either area.
• Attractive, Evolving Compensation – When working with Axians, you will have access to performance bonuses in addition to an attractive salary pack (base salary + benefits). You are also entitled to health insurance and free psychology consultations.

Do you identify with this position? If you think this position is the right fit for you and you have the #TechTalent we are looking for, send us your resume, preferably in English and in Europass format, to [e-mail] with the subject “ITTS/HC/DB”.

Learn more about Axians