IT Support Lead – Lisbon: Mentor & Network Expert

InnoWave; Lisboa; Presencial; EUR 45 000 - 65 000; Tempo integral

Resumo da oferta

A technology solutions company in Lisbon is seeking an experienced IT Support Lead to manage and develop their IT Support and Helpdesk team. The ideal candidate will have strong expertise in Microsoft technologies and networking environments. Responsibilities include overseeing daily operations, managing Office365 and ensuring effective resolution of IT issues. The position requires minimum 5 years in IT support leadership and excellent problem-solving skills. Competitive compensation is offered.

Qualificações

• Minimum 5 years of experience in IT consulting or IT support leadership roles.
• Proven experience managing and mentoring IT teams.
• Strong expertise in Office365, Azure, and Active Directory.

Responsabilidades

• Lead and develop the IT Support and Helpdesk team.
• Oversee daily operations of the IT Helpdesk.
• Manage and maintain Office365 and multi-site network infrastructure.

Conhecimentos

IT support experience

Leadership skills

Microsoft technologies proficiency

Networking experience

Problem-solving skills

Communication skills

Proficiency in English

Ferramentas

Office365

Azure

Active Directory

Windows Server

SQL Server

VMware

Veeam

Descrição da oferta de emprego

A technology solutions company in Lisbon is seeking an experienced IT Support Lead to manage and develop their IT Support and Helpdesk team. The ideal candidate will have strong expertise in Microsoft technologies and networking environments. Responsibilities include overseeing daily operations, managing Office365 and ensuring effective resolution of IT issues. The position requires minimum 5 years in IT support leadership and excellent problem-solving skills. Competitive compensation is offered.