IT Change Manager

Phiture; Lisboa; Presencial; EUR 45 000 - 65 000; Tempo integral

Resumo da oferta

A leading tech solutions provider in Lisbon is seeking an IT Change Manager to lead Change Management processes. The ideal candidate should have a strong knowledge of ITIL, SCRUM, and experience with ServiceNow. This role offers a stable career with prospects for advancement and attractive compensation, including performance bonuses and health insurance.

Serviços

Performance bonuses

Health insurance

Employee assistance program

Qualificações

• Proven professional experience in similar roles.
• Ability to work under pressure and manage multiple tasks.
• Proactive, organized, and strong time-management skills.

Responsabilidades

• Lead the end-to-end Change Management process.
• Chair CAB meetings and assess risks and impacts.
• Coordinate with IT teams for smooth implementations.
• Conduct risk assessments for compliance with ITIL standards.

Conhecimentos

Strong knowledge of ITIL

SCRUM

Communication skills

Stakeholder management

Excel

Power BI

Fluency in Portuguese

Fluency in English

Ferramentas

ServiceNow

Descrição da oferta de emprego

At Axians, we value talent, not labels. We believe in a culture of inclusion, where everyone has a place and all applications are considered based on merit, without discrimination. This is your opportunity to join an international group with a project that needs you to help meet the challenges of digital transformation.

THE ROLE

We are looking for a #TechTalent to work as an IT Change Manager for a national project.

YOUR DAY TO DAY

• Lead the end-to-end Change Management process, including documentation, review, and approvals;
• Chair CAB meetings and assess risks and impacts for all proposed changes;
• Coordinate with IT teams to ensure smooth and low-impact implementations;
• Conduct risk assessments and ensure compliance with ITIL standards;
• Maintain clear documentation and deliver regular reports on change metrics;
• Communicate effectively with stakeholders about upcoming changes;
• Drive continuous improvement and stay updated with ITIL best practices.

What We're Looking For

• Proven professional experience in similar roles;
• Strong knowledge of ITIL and SCRUM;
• Proficiency in Excel and Power BI;
• Practical experience working with ServiceNow;
• Excellent communication and stakeholder management skills;
• Ability to work under pressure and manage multiple tasks;
• Proactive, organized, and strong time-management skills;
• Fluency in both Portuguese and English (written and spoken)

What You Can Expect From Us

Stable professional career

Working with Axians projects becomes an asset to those of us who want to offer stability through a secure career.

Prospects for career advancement

You can access training and new certifications that will further elevate your skills. The 360° evaluation from managers and peers will also allow you to evolve.

Work Life Balance

By collaborating with Axians, you will be able to reconcile work and family requirements without neglecting either area.

Attractive, Evolving Compensation

When working with Axians, you will have access to performance bonuses in addition to an attractive salary pack (base salary + benefits). You are also entitled to health insurance and an employee assistance program for you and your family (Psychological, Legal, Psychosocial, and Financial support).

Do you identify with this position? If you think this position is right for you and you have the #TechTalent we are looking for, send us your resume, preferably in English, to [e-mail] with subject "ITCM/HC/DB".

Learn more about Axians