IT AM Support Sr. Specialist SCM

Yazaki North America, Inc.; Portugal; Presencial; EUR 35 000 - 50 000; Tempo integral

Resumo da oferta

A leading automotive supplier in Portugal seeks an IT AM Support Sr. Specialist SCM to design and support IT solutions. Key responsibilities include developing specifications, project management, and providing 2nd and 3rd level support. Candidates should have a degree in IT or Business Administration along with strong SAP and communication skills. This position requires teamwork and availability to travel, focusing on continuous improvements in the area.

Qualificações

• Degree in Business Administration and Information Technology.
• Proficient knowledge in SAP and project management.
• Fluency in written and spoken English.

Responsabilidades

• Create blueprint or specification for an IT solution.
• Build new IT solution and coordinate with stakeholders.
• Provide 2nd and 3rd level support for service operations.

Conhecimentos

SAP Materials management

SAP Warehouse management

Communication protocols

Project Management capabilities

Fluency in English

Teamworking

Formação académica

Degree in Business Administration and Information Technology

Descrição da oferta de emprego

IT AM Support Sr. Specialist SCM

Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a IT AM Support Sr. Specialist SCM in our plant in [[location]].

Responsibilities

• Service Design: Create blueprint or specification for an IT solution.
• Service Transition: Build new IT solution (e.g. customizing and developments) triggered by Incidents, Changes, Problems or Projects. Coordinate and steer others (developers, external/internal consultants) within area of responsibility (e.g. workpackage, function etc). Align with requester (e.g. key user) for testing and quality assurance, support of deployment and provide proper documentation.
• In case of being a Project or Change Lead (= overall responsible) ensure proper handling of scope, quality, time and budget. Do inform the assigned Change Manager about progress and status according to IT-AM framework; update Service Now in time (e.g. status reports) in given times as agreed within the IT-AM.
• Communicate and align with requester and stakeholder as overall contact person, use escalation procedure in case of disagreements.
• Actively gain knowledge in the assigned area if any changes appear or if a new process is implemented. Support in review a changed / new documentation. Create a documentation if needed and ensure that this stored on a central storage as defined.
• Train other persons in the area (primarily IT knowledge transfer; business trainings are possible on request if useful) and ensure creating / usage of proper training material.
• Ensure clear communication to other colleagues that SME on defined area is available.
• Provides continuous improvements in the particular area of expertise and actively push those ideas to the IT organization up to getting a decision on further steps as implementation.
• Service Operations: 2nd and 3rd level support of service operations for Incidents and Problems.
• Take over 24/7 on-duty support where needed (in allignment with SOM).

Requirements

• Degree in Business Administration and Information Technology.
• Business process automotive.
• Proficient Knowledge in SAP Materials management, SAP Warehouse management, SAP Handling unit management, Basic knowledge in SD and PP, ABAP, ITIL knowledge, Project Management capabilities, Master Data Management.
• Knowledge of communication protocols, EDI standards (VDA, EDIFACT) and its message segments structure.
• Fluency in written and spoken English.
• Good communication skills.
• Dynamism, resilience, and self-discipline.
• Teamworking.
• Availability to travel.

At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship.

We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application!