IP L3 Support Engineer

Jordan martorell s.l.; Porto, Lisboa; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A technology services company located in Porto is looking for an IP L3 Support Engineer. The ideal candidate will monitor network infrastructure, perform maintenance, and provide support, requiring expertise in TCP/IP networks and Huawei equipment. This is a full-time position demanding on-site presence and occasional night shifts. An advanced level of English is necessary, and knowledge of Chinese is a plus.

Serviços

Access to continuous training and certifications

Participation in major projects

Internal mobility program

Responsabilidades

• Supervise network infrastructure and critical systems.
• Monitor services and network links.
• Log and follow up on incidents and alerts.
• Execute preventive and corrective maintenance.
• Provide first- and second-level support.
• Assist with technical documentation and reports.
• Collaborate with local and global support teams.

Conhecimentos

TCP/IP networks

IP/MPLS

Layer 3 Communication Protocols

Layer 2 Communication Protocols

Network protocols (BGP, OSPF, SNMP)

Huawei NetEngine 8000 Series Routers/Switches

Monitoring tools (Zabbix, SolarWinds, etc.)

Basic operating systems knowledge

Advanced English

Chinese (highly valued)

Formação académica

Relevant certifications (HCIA / HCIP)

ITIL Foundation

Descrição da oferta de emprego

Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3, 600 employees, we are focused on increasing the technological capacity of our clients and the digital transformation of their application ecosystems.

We are talent specialists, attracting the best people and combining them with the needs of the most ambitious projects, at the right time. Our success comes from our investments in innovation, our focus on results, and, above all, the guarantee that our people will have happy and rewarding careers.

With over 25 years of solid experience, Neotalent Conclusion has established its presence in key locations, including Madrid, Lisbon and Porto. The company currently has more than 950 professionals in the different areas in which it operates.

Neotalent, the responsive people.

Role Overview

We are looking for a IP L3 Support Engineer to join our team and help us deliver high-quality solutions to our clients. 100% on-site modality. Availability to be on call one week per month and to work occasional night shifts is required.

What you will do

• Supervise in real time the network infrastructure and critical systems within the Fusion IT environment.
• Perform constant monitoring (babysitting) of services and network links to ensure high availability.
• Detect, log, elevate and follow up on incidents or alerts generated by monitoring tools.
• Execute preventive and corrective maintenance procedures according to established standards.
• Participate in ticket handling, network fault resolution, and provide first- and second-level support.
• Assist with technical documentation tasks and periodic network status reports.
• Collaborate with local and global support teams in case of major events or escalations.

What you are like

• Knowledge of TCP/IP networks, VLANs, switching, and routing.
• Knowledge of IP/MPLS
• Knowledge of Layer 3 Communication Protocols: ISIS, OSPF, VPNIP, BGP.
• Knowledge of Layer 2 Communication Protocols: VPLS, EVPN.
• Familiarity with network protocols (BGP, OSPF, SNMP, etc. ).
• Experienced IP L3 Support Engineer to join our team. Essential experience in management and administration of Huawei NetEngine 8000 Series Routers/Switches.
• Essential knowledge of BNG solution, Fixed subscriber, VPNIP for enterprise solutions.
• Intermediate to advanced English, especially for technical reading and coordination with global teams.
• Experience with monitoring tools such as Zabbix, SolarWinds, PRTG, NetEco (Huawei), or similar.
• Basic knowledge of operating systems (Linux/Windows Server).
• Familiarity with Huawei FusionSphere or Huawei Cloud Stack (HCS) is desirable.
• Chinese highly valued.

Preferred Certifications

• Huawei HCIA / HCIP (Routing & Switching, Cloud, IT)
• ITIL Foundation
• Work on challenging projects for big clients
• Learn more about emerging technologies
• Design your career plan
• Access to continuous training and certifications
• Evolve through our internal mobility program