Invoice to Cash (CFS Representative)

FedEx Express México; Leça do Balio; Híbrido; EUR 22 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance for you and family (O

Life Insurance (eligible for permanent

Pension Fund

Hybrid Working Model (2 days remote)

Training & Development

Tuition Assistance

Employee Assistance Program

Reduced-rate shipping

Resumo da oferta

FedEx Express Portugal is seeking a Customer Financial Services Representative to join the European Ship-To-Collect Team, handling cash application, invoice disputes and collections. You will ensure timely processing with accuracy and escalate complex issues as needed.

The ideal candidate has Excel proficiency, business English, and multilingual capabilities; a finance background is advantageous. The position offers a hybrid schedule, competitive benefits, and opportunities to grow in a global

Qualificações

• Experience with Excel is mandatory.
• Ability to read, write and communicate in English in a business environment.
• Multilingual abilities (German, French, Italian, Spanish) are advantageous (B2 level).
• Attention to detail and strong analytical skills.
• Finance background is advantageous.

Responsabilidades

• Support cash application, invoice disputes and collections for European customers.
• Complete defined processes and procedures to deadline with accuracy and compliance.
• Identify anomalies and use rules to resolve; escalate complex issues to senior team members.

Conhecimentos

English (Business)

Attention to detail

Customer orientation

Analytical skills

Multilingual capabilities

Ferramentas

Excel

Descrição da oferta de emprego

Company:PTJ Fedex Express Portugal, Unip., Lda Address: R. Lionesa Scheduled Weekly Hours:40 Worker Type:Regular Posting Start Date18-ago.-2026 Posting Close Date:30-out.-2026 Job Family:FXE-EU: Customer Financial Services Representative (ID) Position Summary: Ready to start a new professional challenge? Is so, we have an exciting opportunity for you to join our team as a Customer Financial Services Representative. Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What you will be doing: You will be a member of the European Ship-To-Collect Team, supporting the European organization and our largest customers in all matters related with cash application, invoice disputes and collections. Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may elevate to senior team members.

What do you bring with you

• Background in Finance is advantageous;
• Experience with Excel (Mandatory);
• Ability to read, write and communicate in English in a business environment setting.
• Other desired languages are German, French, Italian, Spanish (B2 Level);
• Ability to pay close attention to detail;
• High degree of customer orientation;
• Good Problem solving and analytical skills;
• Keen to learn and approach subjects outside of comfort zone and propose suggestions for improvement;
• Experience working with third party auditors / customer portals (Plus);
• Experience in an international environment or similar (Plus);

What do we offer

• Attractive compensation package;
• Health Insurance for you and your family members (Optional);
• Life Insurance (*applicable for FedEx positions with a permanent contract);
• Pension Fund (*applicable for FedEx positions with a permanent contract);
• Hybrid Working Model (2 days working from home and 3 days working at the office);
• Training to get you started and on-the-job learning opportunities;
• Extensive learning resources to further develop your skills and knowledge;
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract);
• Employee Assistance Program for you and your family in difficult life situations;
• Employee reduced-rate shipping Great career opportunities Schedule - daily shift Monday to Friday.

Our Company

FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe.

Our Philosophy

The People-Service-Profit philosophy (P‑S‑P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P‑S‑P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well‑being, and value their contributions to the company.

FedEx was built on a philosophy that puts people first, one we take seriously.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. FedEx Express is the world's largest express‑transportation company. Serving 220 countries globally, we have the world's most advanced and reliable global air‑ground express distribution network. Delivering parcels on time, to the right place is our business. So much so, we are continually expanding and refining our uniquely integrated all‑cargo express network. A network that relies as equally on its transportation, communication, and information technology infrastructure as it does on its people. Over more than 425,000 team members around the world embody the can‑do spirit that has made us one of the most admired and reputable companies in the world. They are united by their commitment to the Purple Promise — to make every FedEx experience outstanding — and committed to our success in connecting people and possibilities around the world. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. In return, we provide our team members with a safe, inclusive and rewarding workplace environment where everyone has opportunities to grow and thrive.

We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.