Infrastructure Operations Analyst

WebHosting; Lisboa; Hybrid; EUR 36,000 - 50,000; Full time

Job summary

Cloudflare in Lisbon, Portugal is seeking an Infrastructure Operations Analyst to support our Infrastructure Strategy team, focusing on network bandwidth services and strategic partnerships. This hybrid, full-time role involves coordinating workflows, tracking, and vendor invoicing.

You will work with Coupa, Ironclad, JIRA, and Google Sheets, help onboard partners, and ensure timely contract processing. Compensation for Portugal-based hires ranges €36,000-€50,000 per year, with location-based

Qualifications

• Experience with invoice review and tracking in enterprise systems.
• Familiar with Coupa, JIRA, and contract management tools.
• Ability to manage workflows and partner onboarding.

Responsibilities

• Manage workflow and assist in network strategy implementation.
• Maintain operational trackers and prioritize deployments.
• Review invoices in Coupa and reconcile with data.
• Monitor legal contracts and ensure timely execution.
• Ensure Jira projects have owners and are tracked.
• Support purchase requisitions and orders processing.
• Assist with partner onboarding and contact updates.
• Help turn workflows into continuous forecasts.

Skills

Workflow management

Strategic thinking

Stakeholder communication

Tools

Coupa

Ironclad

JIRA

Google Spreadsheets

Job description

Cloudflare ·United States, Lisbon, Portugal

Hybrid Full-time Not specified Infrastructure

Job Description

Available Location:Lisbon, Portugal

Job Description:

We are looking for an Infrastructure Operations Analyst to support our Infrastructure Strategy team with strategic commercial and settlement‑free partners, focused on network bandwidth services. You will be part of the Infrastructure team that specializes in Network Strategy and building both external and internal relationships that allow for Cloudflare to scale and reach user populations around the world. Our group takes a long term and technical approach to forging mutually beneficial and sustainable relationships with all of our network partners.

What you'll do:

• Manage the team's general workflow and assist in the implementation of Network Strategy
• Assist in the creation and maintenance of operational trackers
• Prioritize resource assignments for deployment and build projects
• Invoice review in Coupa (invoice review system) and reconciliation with tracking data
• Monitor and report on Legal contract processing to ensure timely execution
• Ensure all Jira projects have owners and are tracked for completion
• Help with Purchase Requisitions and Orders processing
• Partner onboarding and updating of contact information
• Help build our capabilities to turn our workflows into always‑on, continuous forecasts

Required Systems

• Coupa, Ironclad, JIRA, Google Spreadsheets

Compensation

Compensation may be adjusted depending on work location.

• For Portugal based hires: Estimated annual salary of €36,000-50,000

What Makes Cloudflare Special?

We're not just a highly ambitious, large‑scale technology company. We're a highly ambitious, large‑scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers-at no cost.

Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy‑centric public DNS resolver. This is available publicly for everyone to use – it is the first consumer‑focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in‑person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [e-mail] or via mail at 101 Townsend St. San Francisco, CA 94107.