Inbound Telesales Representative – Join Our Dynamic Team in Lisbon!

CBTalents.org; Lisboa; Presencial; EUR 12 000 - 14 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Free Portuguese lessons

Health insurance

Meal allowance

Resumo da oferta

Salt's Lisbon team is seeking an aspiring Inbound Telesales Representative to promote Salt's telecom subscriptions and services by phone. You will handle inquiries, close sales, and upsell tailored offers to meet customer needs.

Join a dynamic, target-driven environment with relocation support, housing options, and benefits designed for international talent in Lisbon. The role starts with a structured training program and a 40-hour week schedule.

Qualificações

• Dynamic and proactive individuals with a positive attitude.
• Comfort presenting products/services over the phone and managing objections.
• Strong negotiation and communication skills.
• Eagerness to deliver results in a target-driven environment.

Responsabilidades

• Handle inbound calls from customers.
• Address inquiries about Salt's products and services.
• Understand customer requirements and close sales.
• Build lasting relationships by addressing customer needs effectively.

Conhecimentos

Inbound sales

Communication

Negotiation

Customer service

Phone sales

Descrição da oferta de emprego

Location: Lisbon, Portugal

Start Dates: 28/Sep

Are you ready to embark on an exciting international career? We are seeking passionate Inbound Telesales Representatives to join our Lisbon team, representing Salt, one of Switzerland's largest telecommunications providers.

Why Join Us?

Competitive Salary & Benefits

• Total Package Compensation (including Benefits-in-kind) 1250 €

Apartment Benefit-in-kind 200 €

Contract details

Signature of a Selection Agreement to manage the last phase of Recruitment.

If at the end of the recruitment you are selected, you will sign an Employment Uncertain Term with a foreseeable duration of 12 months.

Employment beyond 2 years will be under a Permanent employment relationship.

Package:

Base Salary

Christmas and Holiday allowances. Paid out by default in monthly instalments.

Apartment Benefit (benefit-in-kind). If you live in a Teleperformance apartment, the benefit amount will appear in your payslip and declared for tax purposes (this amount is tax-free until 31st Dec 2026).

Health Insurance since day one of Employment Contract.

Meal Allowance. Paid by debit card (card is provided by the HR team) to benefit from tax exemption. It can be used in different establishments, including restaurants, cafeterias, and supermarkets.

Income Tax and Social Security Tax. Amounts to be withhold from your Total Gross Compensation (excluding meal allowance). The applicable Income tax is subject to each employee profile (salary amount, number of children, marital status, etc.). The Social Security tax is a flat-rate tax of 11%.

Total Gross CASH Compensation 1050 € 1251,83 €

Contract details

Signature of a Selection Agreement to manage the last phase of Recruitment.

If at the end of the recruitment you are selected, you will sign an Employment Uncertain Term with a foreseeable duration of 12 months.

Employment beyond 2 years will be under a Permanent employment relationship.

Package:

Base Salary

Christmas and Holiday allowances. Paid out by default in monthly instalments.

Apartment Benefit (benefit-in-kind). If you live in a Teleperformance apartment, the benefit amount will appear in your payslip and declared for tax purposes (this amount is tax-free until 31st Dec 2026).

Health Insurance since day one of Employment Contract.

Meal Allowance. Paid by debit card (card is provided by the HR team) to benefit from tax exemption. It can be used in different establishments, including restaurants, cafeterias, and supermarkets.

Income Tax and Social Security Tax. Amounts to be withhold from your Total Gross Compensation (excluding meal allowance). The applicable Income tax is subject to each employee profile (salary amount, number of children, marital status, etc.). The Social Security tax is a flat-rate tax of 11%.

Total Gross CASH Compensation 1050 € 1251,83 €

• Private Health Insurance.
• Meal card for added convenience.

Relocation Support

• Airport pick-up and comprehensive assistance with registration in Portugal.
• Reimbursement for your initial flight expenses.
• Yearly round-trip ticket back to your home country (within the EU).
• Fully furnished, shared company accommodation with all utilities included.

Additional Perks

• Free Portuguese lessons.
• Exciting sports, cooking lessons, and cultural activities.

About The Role

As a Tele sales Representative, you will play a pivotal role in connecting customers with Salt's innovative telecom services. You will excel at:

• Closing Sales: Promote Salt's subscriptions and products to meet customer needs.
• Upselling & Cross-Selling: Present tailored offers to maximize value for customers.
• Customer Interaction: Resolve inquiries, complaints, and ensure a high standard of satisfaction.

What We're Looking For

Dynamic and proactive individuals with a positive attitude.

Comfort in presenting products/services over the phone and managing objections.

Strong negotiation and communication skills.

Eagerness to deliver results in a target-driven environment.

Key Responsibilities

• Handle inbound calls from customers.
• Address inquiries about Salt's products and services.
• Understand customer requirements and close sales.
• Build lasting relationships by addressing customer needs effectively.

Training Program

• Duration: 10 working days (8 hours/day).
• Schedule: Rotational between 08:30 and 09:30 start times.
• Compensation: €92.80/week (€296.96 for 16 days).
• Conducted in English to prepare you for success.

Work Schedule

• Hours: 40 hours/week, 8-hour shifts with a 1-hour lunch break.
• Days Off: 2 days/week (rotational, scheduled by shift managers).
• Shifts:
  • Monday to Friday: 07:00 - 19:00
  • Saturday: 08:00 - 17:00

Relocation Details

Our relocation package makes your transition to Lisbon seamless:

• Live in a fully equipped, shared company apartment for at least 14 months.
• All utilities are covered, including Wi‑Fi, cable TV, water, and electricity.

Hiring Process

• Application Review
• Language Tests (Online)
• Client Interview