Groups Coordinator - ME Lisbon

Meliá Hotels International; Lisboa; Presencial; EUR 30 000 - 45 000; Tempo integral

Resumo da oferta

A prestigious hotel group in Lisbon is seeking a professional to support the Commercial Team in developing the MICE segment strategy. You will manage group quotations, negotiate for optimal revenue, and ensure seamless execution with hotel operations. Ideal candidates have at least 3 years in group sales or MICE coordination and must be fluent in Portuguese and English. This role offers a vibrant workplace and opportunities for personal development.

Serviços

Flexible compensation

Exclusive discounts

Loyalty program benefits

Qualificações

• Minimum of 3 years’ experience in group sales or MICE coordination within the hospitality industry.
• Excellent organizational and time management abilities.
• Ability to work collaboratively across departments.

Responsabilidades

• Prepare and manage group quotations, ensuring alignment with business strategy.
• Negotiate with clients to optimize group revenue across various services.
• Coordinate with hotel operations teams for smooth execution of contracts.

Conhecimentos

Negotiation skills

Client relationship management

Organizational skills

Time management

Fluency in Portuguese

Fluency in English

Ferramentas

Hotel management systems

Microsoft Office

Descrição da oferta de emprego

"The world is yours with Meliá"

Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family.

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

ME Lisbon is part of the prestigious Meliá Hotels International group. As a 5-star hotel, it blends luxury, contemporary design, and personalized experiences. Located in the heart of Lisbon, ME Lisbon stands out for its excellence in service, innovation, and attention to detail—offering guests truly unique and memorable moments.

Mission:

Support the Commercial Team in developing and executing the MICE segment strategy for hotels in the area. Ensure the achievement of sales targets for rooms, meeting spaces, and group-related services by managing group quotations and coordinating with internal teams to deliver outstanding service and maximize revenue.

What will you have to do:

• Prepare and manage group quotations, including meeting spaces and related services, ensuring alignment with business strategy and revenue goals.
• Negotiate with clients to optimize group revenue across rooms, F&B, banqueting, and other MICE-related services.
• Ensure accurate and timely use of the system for managing group business and maintaining updated records.
• Coordinate with hotel operations teams to ensure smooth execution of contracted groups, including site inspections and service handovers.
• Monitor and apply MICE pricing and segmentation strategies in collaboration with Sales and Revenue teams.
• Manage requests from online MICE channels, ensuring prompt and professional responses.

What are we looking for:

• Minimum of 3 years’ experience in group sales or MICE coordination within the hospitality industry.
• Strong negotiation and client relationship skills.
• Excellent organizational and time management abilities.
• Proficiency in hotel management systems and Microsoft Office.
• Fluency in Portuguese and English; a third language is a plus.
• Ability to work collaboratively across departments and deliver high-impact results.

At Meliá we are all VIP

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to all our collaborators, we make it possible.

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