Greek Customer Service Advisor

Cross Border Talents; Porto; Presencial; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

A leading customer service firm is seeking a Greek Customer Service Advisor in Porto. This role involves engaging with customers across various platforms, handling requests, and delivering professional beauty advice. Ideal candidates should possess excellent communication skills, customer orientation, and native proficiency in Greek. Attractive salary and benefits offered, with support for relocation for candidates above 100 km from Porto.

Serviços

Attractive salary and benefits

Potential for professional advancement

Extensive training programs

Qualificações

• Must have excellent communication skills and empathy.
• Customer orientation and ability to work effectively in a team.
• Previous experience in cosmetics is a plus.

Responsabilidades

• Engage with customers via various platforms.
• Handle requests and resolve complaints.
• Offer professional beauty advice.

Conhecimentos

Excellent communication skills

Customer orientation

Problem-solving skills

Native-level proficiency in Greek

Proficient IT skills

Descrição da oferta de emprego

About the job Greek Customer Service Advisor

We are hiring Greek speakers on behalf of our client running a project dedicated to a leading company dedicated solely to beauty, leveraging over 110 years of expertise to understand and fulfill the diverse desires and aspirations of consumers worldwide.

Responsibilities

• Engage with customers through live chat, phone, emails, web forms, and social media platforms.
• Handle consumer requests, providing information and resolving complaints.
• Deliver exceptional solutions and services.
• Offer professional, accurate, and timely product and beauty advice.

Qualifications

Must Have

• Excellent communication skills, empathy, and a strong focus on customer satisfaction.
• Customer orientation, problem-solving skills, and the ability to work effectively in a team.
• Native-level proficiency in Greek.
• Proficient IT skills, including the ability to efficiently use tools to report interactions.
• Availability to work in shifts onsite at our client\'s offices in Porto.

Nice to Have

• Previous experience in the cosmetics and luxury sectors.
• Knowledge and experience with digital and social media platforms.

Working Hours

40 hours per week (8 hours per day with an additional hour for lunch), Monday to Sunday from 08:00 to 20:00.

Apply today and become a part of a team that excels in beauty and customer service, delivering outstanding experiences to our valued consumers.

This opportunity is also open to the candidates located abroad. Relocation and housing help will be provided to those moving from the distance over 100 km away from Porto.

On offer

• Attractive salary and benefits.
• Potential for professional advancement and personal development.
• Collaborative and inclusive team culture.
• Extensive training and continuous education programs.