Global Procurement Category Manager (People Services)

Hiscox Underwriting Group Services Ltd Portugal (HUGS PT); Lisboa; Presencial; EUR 120 000 - 180 000; Tempo integral

Resumo da oferta

Hiscox Underwriting Group Services Ltd Portugal (HUGS PT) in Lisbon is seeking a Global Procurement Category Manager for People Services to lead end-to-end category strategy and supplier management across Talent Acquisition, Learning & Development, Benefits & Wellbeing and HR Operations.

You will partner with HR leadership globally, drive value, optimise supplier performance, and coach junior colleagues within a governance framework and cross-functional teams.

Qualificações

• Minimum of 10 years' experience in Procurement, Strategic Sourcing or Category Management.
• Proven track record of developing and executing category strategies across complex spend categories.
• Experience working with or managing procurement activities within People Services categories, such as Recruitment Services, Learning & Development, Benefits, HR Operations or similar areas.
• Experience partnering with HR / People functions and supporting People-related procurement initiatives.
• Strong commercial acumen and negotiation skills.
• Excellent supplier relationship management capabilities.
• Strong stakeholder management and influencing skills, including experience working with senior leaders.
• Proven ability to lead complex sourcing and contract negotiations.
• Strong analytical and problem-solving skills.
• Experience operating in large and complex organisations.

Responsabilidades

• Category Strategy: Develop and maintain category strategies aligned to business priorities and workforce objectives. Identify opportunities for cost optimisation, supplier consolidation, risk mitigation and service improvement.
• Business Partnership: Build strong relationships with Business leaders across the organisation. Support the development of sourcing strategies that align with business and workforce needs.
• Sourcing & Procurement: Lead end-to-end sourcing activities including RFI, RFP, RFQ and supplier selection processes. Develop negotiation strategies and lead commercial discussions with suppliers.
• Supplier Management: Manage strategic supplier relationships and performance reviews. Establish KPIs, governance frameworks and continuous improvement plans.
• Contracting & Governance: Partner with Legal, Risk and Compliance teams to ensure appropriate contractual protections are in place.
• Leadership & Collaboration: Support and coach junior procurement colleagues. Share best practices and contribute to the continuous development of procurement capabilities.

Conhecimentos

Category management

Strategic sourcing

Procurement strategy

Stakeholder management

Negotiation

Supplier relationship management

Formação académica

Degree in Procurement, Business, Finance or related discipline

Descrição da oferta de emprego

Job Type: Permanent

Role: Global Procurement Category Manager

Reporting to: Head of Business Services Sourcing

Position Overview

Following a period of rapid growth, Hiscox has around 3,000 employees across multiple business units and countries. Procurement plays a key role in supporting the business strategy, driving value through effective supplier management, commercial excellence and strategic sourcing. The Global Category Manager (People Services) will be responsible for leading the end‑to‑end category strategy, sourcing and supplier management activities across People Services spend categories. This includes working closely with HR and business stakeholders to develop sourcing strategies, optimise supplier performance and ensure procurement delivers measurable value and innovation. The successful candidate will bring significant procurement experience together with exposure to People Services categories and will act as a strategic procurement partner to HR leadership teams globally.

People Services categories may include: Talent Acquisition Services, Learning & Development, Benefits & Wellbeing, HR Operations. The role will be supported by Category Analysts based in Lisbon and will partner closely with stakeholders across the UK, Europe and the US.

Responsibilities

• Category Strategy

  Develop and maintain category strategies aligned to business priorities and workforce objectives. Identify opportunities for cost optimisation, supplier consolidation, risk mitigation and service improvement. Provide market insight and recommendations to stakeholders across People Services categories.

• Business Partnership

  Build strong relationships with Business leaders across the organisation. Support the development of sourcing strategies that align with business and workforce needs. Act as a trusted advisor on procurement, supplier management and commercial matters.

• Sourcing & Procurement

  Lead end‑to‑end sourcing activities including RFI, RFP, RFQ and supplier selection processes. Develop negotiation strategies and lead commercial discussions with suppliers. Ensure procurement activity is executed in line with governance and risk requirements.

• Supplier Management

  Manage strategic supplier relationships and performance reviews. Establish KPIs, governance frameworks and continuous improvement plans. Lead issue resolution and supplier escalation activities where required.

• Contracting & Governance

  Partner with Legal, Risk and Compliance teams to ensure appropriate contractual protections are in place. Ensure compliance with internal procurement policies and external regulations. Drive best‑practice procurement and supplier governance across the category.

• Leadership & Collaboration

  Support and coach junior procurement colleagues. Share best practices and contribute to the continuous development of procurement capabilities. Collaborate effectively across Procurement, HR, Finance, Legal and operational teams.

Skills & Experience – Essential

• Minimum of 10 years' experience in Procurement, Strategic Sourcing or Category Management.
• Proven track record of developing and executing category strategies across complex spend categories.
• Experience working with or managing procurement activities within People Services categories, such as Recruitment Services, Learning & Development, Benefits, HR Operations or similar areas.
• Experience partnering with HR / People functions and supporting People-related procurement initiatives.
• Strong commercial acumen and negotiation skills.
• Excellent supplier relationship management capabilities.
• Strong stakeholder management and influencing skills, including experience working with senior leaders.
• Proven ability to lead complex sourcing and contract negotiations.
• Strong analytical and problem‑solving skills.
• Experience operating in large and complex organisations.

Skills & Experience – Desirable

• Experience across multiple People Services categories.
• Experience supporting HR transformation programmes, organisational change initiatives or workforce strategies.
• Experience within Financial Services or another regulated environment.
• Professional procurement qualification (CIPS Level 5/6 or equivalent).
• Qualifications: Degree (or equivalent experience) in Procurement, Business, Finance, Law or a related discipline. CIPS qualification preferred.
• Additional qualifications in contract management, supplier management or procurement best practice would be advantageous.

We’re a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange. With 3,000 employees and 32 offices in 12 countries we’re a business with lots of opportunity for people with talent, spark and lots of ambition.

If you want to build a great career with a company that prioritises strong values – such as integrity and courage – where our people always pull together to do the right thing for each other and our customers.