Global Operations Lead - Critical Goods & Team Enablement

Phiture; Lisboa; Presencial; EUR 40 000 - 55 000; Tempo integral

Resumo da oferta

A global logistics company in Lisbon seeks an Operations Team Lead to enhance their operations. This role involves ensuring smooth operations, managing people, and maintaining high customer service standards. The ideal candidate should possess advanced problem-solving skills, maintain Dangerous Goods Certification, and be proficient in tools such as Zendesk and Twilio. Join a team that values transparency, passion, and innovation.

Serviços

Health insurance

Flexible schedule

Professional development opportunities

Qualificações

• Hold Dangerous Goods Certification and remain knowledgeable of related requirements.
• Experience in people management and conducting coaching.
• Proven capability in problem resolution across operations.

Responsabilidades

• Manage and support the Operations team for growth and efficiency.
• Oversee and resolve issues in operational processes.
• Ensure high performance and adherence to team standards.

Conhecimentos

Advanced Problem Solving

People Management

Attention to Detail

Customer Service Standards

Ferramentas

Zendesk

Twilio

Monday.com

Descrição da oferta de emprego

A global logistics company in Lisbon seeks an Operations Team Lead to enhance their operations. This role involves ensuring smooth operations, managing people, and maintaining high customer service standards. The ideal candidate should possess advanced problem-solving skills, maintain Dangerous Goods Certification, and be proficient in tools such as Zendesk and Twilio. Join a team that values transparency, passion, and innovation.